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Data Analyst

3 months ago

Miramar, United States Servsys Corporation Full time

Overview:

  • Gathering and interpreting data.
  • Gathering and documenting business requirements.
  • Defining and documenting processes (process flows/swim lanes).
  • Resolving transaction/data/process discrepancies.
  • Identifying opportunities to automate, streamline, and standardize data and processes.
  • Creating business requirements documents and functional specs for technical solutions.

Duties and Responsibilities:

  • Gather and analyze data.
  • Interpret gathered data.
  • Submit reports to relevant department heads and management.
  • Identify patterns and trends in data.
  • Help teams achieve business goals and needs.
  • Formulate documentation.
  • Track and reconcile data.
  • Define, track, and monitor KPIs.
  • Gather and document requirements as per SGWS PMO.
  • Identify risks and define mitigation plans.
  • Define project objectives and scope.
  • Create functional specs and work with developers to translate them into technical specs.
  • Develop and track QA scripts for business functionality testing.
  • Perform light configuration and use tools (Alteryx, SQL, etc.).
  • Collaborate with business and IT stakeholders to prioritize activities by business value and urgency.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Entry-level.
  • Critical thinker, influencer, results-oriented.
  • Strong team player, highly collaborative.
  • Excellent analytical, problem-solving, decision-making, and quantitative analysis skills.
  • Understanding of IT processes and ability to translate technical concepts into business language.
  • Excellent customer service skills.
  • Strong planning and organizational skills.
  • Proficiency in high mathematical concepts.
  • Excellent communication and interpersonal skills.

Preferred Qualifications:

  • Master’s Degree.