L1 Optical Engineer

2 months ago


Middletown Township, United States Tata Communications Transformation Services (TCTS) Full time

Job Description:

This role includes activities such as maintenance, monitoring, and troubleshooting of optical network infrastructure. You will work closely with cross-functional teams to diagnose and resolve network issues promptly, optimize network performance, and contribute to the continuous improvement of optical network systems

Responsibilities:

  • Support services team is the first line to address Optical Transport (SDH, DWDM, OTN) incidents and service requests
  • Manage the Incident process E2E till its closure, monitor the health of the platform.
  • Conduct basic troubleshooting of fiber optic links and optical network elements to identify and resolve network issues efficiently
  • Integrate with operations group, tools and processes
  • Assist troubleshooting effort post fiber events/activities, includes maintenance windows
  • Document network configurations, troubleshooting procedures, and operational processes to maintain accurate records and facilitate knowledge sharing
  • Follow existing MOPs, and Ensures best practices and procedures are followed
  • Adhere to the Telco Incident management process and procedures
  • Create incidents in ticketing system with accurate information
  • Create child tickets for countries as per Telco guidelines
  • Determine the number of affected customers and service impact and ensure correct ticket prioritization
  • Collect and log accurate information about the incidents
  • Follow ITIL best practices
  • Initial Incident Analysis

Qualifications:

  • Bachelor's degree in a related field (Electrical Engineering, Information Technology, Telecommunications) or equivalent work experience.
  • 2+ years of experience working in a Network Operations Center (NOC) environment, preferably with a focus on optical networking..
  • Basic knowledge of optical networking principles, protocols, and technologies, including DWDM, and fiber optics.
  • Strong analytical and problem-solving skills with the ability to diagnose and resolve complex network issues efficiently.
  • Excellent communication skills with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
  • Experience in NoC Support for Ciena, Infinera & Cisco SDH, DWDM, OTN Platforms
  • Linux OS basic skills including ssh, telnet, ftp skills
  • Ability to understand, install, diagnose, troubleshoot, and resolve network issues
  • Ability to support and follow standard processes, resolving with the SLA, documentation of NOC Operations Process


  • L1 Optical Engineer

    2 months ago


    Middletown, United States Tata Communications Transformation Services (TCTS) Full time

    Job Description:This role includes activities such as maintenance, monitoring, and troubleshooting of optical network infrastructure. You will work closely with cross-functional teams to diagnose and resolve network issues promptly, optimize network performance, and contribute to the continuous improvement of optical network systems Responsibilities:Support...


  • Middletown, United States Compunnel, Inc. Full time

    Job OverviewPosition Summary: The Fiber Optic Installation Specialist will be responsible for the assembly and termination of fiber optic cables, ensuring high-quality standards and efficiency in the manufacturing process.Key Responsibilities:Perform termination of various standard fiber optic connectors as well as innovative connector designs.Support the...

  • Systems Engineer

    3 weeks ago


    Plainsboro Township, United States B&W Tek Full time

    The Systems Engineer will be an integral part of the engineering team, and function as a bridge between the design engineers and the product managers. You are a generalist who enjoys hands-on work with spectroscopy systems and components such as lasers, spectrometers, light sensors, and electronics. You will function as the product expert in the engineering...

  • Systems Engineer II

    2 weeks ago


    Middletown, United States SEACORP Full time

    SEACORP is seeking a well-qualified Systems Engineer II.Primary Duties and Responsibilities:Job Summary: SEACORP's Imaging Business Area has an immediate opening for a Mid-Level SystemsEngineer or Engineering Technician with a solid background of Submarine ImagingSystems from an 'end-to-end' perspective.Job Responsibilities Include:Submarine Imaging system...


  • West Bloomfield Township, Michigan, United States Cigna Full time

    What you should know about usWe are the Sales, Underwriting and Pricing technology team, a part of U. S. Employer Front End Technology organization. We build, and support mission critical applications used by U.S. Employer's Sales Management, Underwriting and Pricing operations teams - quickly and reliably. Our systems process between 75K -95K sales...


  • Missouri Township, United States Bold Business Full time

    Job DescriptionJob DescriptionSummary:We are looking for Fiber Audit Technicians for conducting a fiber optic network audit, which requires a combination of technical knowledge, practical skills, and understanding of industry standards and safety protocols. An ideal candidate will be able to look at existing records, spreadsheets and validate each leg of a...


  • Mount Laurel Township, United States NextGen | GTA: A Kelly Telecom Company Full time

    **** NO C2C ******** NO SPONSORSHIP ****Onsite - 4 days a weekNeeds to be well rounded with the routing protocols BGP, OSPF, MPLS, Cisco MCS, ASR and Juniper hardware, Nokia, OSI Layer L1, L2, L3.Responsibility:-Hands-on IP router/switch/telephony customer premises equipment-Design, configure and deploy LAN and WAN network connections, hardware, software and...

  • Mechanical Engineer

    1 week ago


    North Huntingdon Township, United States Desktop Metal Full time

    Job DescriptionJob DescriptionDesktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use...


  • West Bloomfield Township, Michigan, United States Cigna Full time

    - 5 plus years of experience managing software engineering teams5 plus years full stack development experience strongly preferredExperience with scripting languages such as JavaScript, Ruby, or PythonExperience with Angular 2+ (preferred), React, or Ember.Web application development experienceSolid understanding of OOP, Design Patterns, Data Structures and...


  • West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Infrastructure Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position...


  • Middletown, Rhode Island, United States MIKEL INC Full time

    Job OverviewMIKEL INC is actively looking for a dedicated Engineering Technician to support our Code 25 Lab Operations and Maintenance. This role is essential for ensuring the smooth operation of our laboratory facilities, which function continuously across three shifts. The position requires physical stamina, including the ability to lift over 30 lbs and...


  • Evesham Township, United States AAA Club Alliance Inc. Full time

    AAA Club Alliance is actively hiring for an experienced full-time Automotive Technician! Check out what AAA can offer you: FLAT RATE UP TO $43/HR BASED ON EXPERIENCE LEVEL AND CERTIFICATIONS 30 hour guarantee per week No Sundays! Monthly Incentive Bonus up to $1,100 Free Toolbox Transportation Over 2 weeks of Paid Time Off and...


  • Huron Charter Township, United States Autokiniton Full time

    We are AUTOKINITON AUTOKINITON is a Michigan-based family of automotive companies delivering operational excellence, high-quality execution, and customer service. We offer 100% vertical integration capabilities such as end-to-end engineering, manufacturing, and in-house logistics. We’re proud of our Tier 1 supplier legacy for manufacturing...


  • West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Infrastructure Engineering Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see...


  • Middletown, Rhode Island, United States MIKEL INC Full time

    Job OverviewMIKEL INC is in search of a dedicated Engineering Technician to support our Code 25 Lab Operations and Maintenance. This role is essential for ensuring the seamless operation of our facilities, which function continuously across three shifts, including weekends and holidays.The successful candidate will be responsible for assisting with...

  • Quality Inspector

    2 days ago


    Hillsborough Township, United States NTS Unitek Full time

    Unitek Technical Services provides supplier management, development, and related technical services to corporations around the worldJob Title: Source Inspector (Part-time)Scope: Source Inspector needed to perform visual and dimensional inspections on manufactured parts, assemblies, and/or sub-assemblies. Inspects parts to engineering drawings, customer...


  • West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Application Development Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you...

  • OSP Inspector

    2 weeks ago


    Peninsula Township, United States JSI Full time

    Job DescriptionJob DescriptionDescriptionTo support strategic expansion, we are now seeking several talented telecom Outside-Plant (OSP) Inspectors who possess a genuine interest in providing expert supervision of construction crews to ensure construction contractors are placing fiber optic cable according to the customer’s requests (buried, underground,...


  • West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Infrastructure Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position...

  • SOC L3 Analyst

    1 month ago


    Woodbridge Township, United States Persistent Systems Full time

    About PersistentWe are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many...