Solutions Center Analyst
3 days ago
Solution Center Analyst
The Solution Center is 100% phone support and support many applications. I’m looking for someone who doesn’t require a lot of training, has at least 4yrs of Technical Helpdesk Support experience and the ability to hit the ground running. Please review some of the preferred experience listed.
Required Qualifications:
CompTIA A+ (Must have completed 2015+)
At least 2 years, ideally 4+ years in helpdesk/tech support role
Skills Experience:
Citrix
Active Directory (Password resets, account access, etc.)
AirWatch (Doesn't have to be SUPER knowledgeable about it, but familiar)
Ability to handle up to 40 tickets per day
Preferred Qualifications:
1 year of experience in a Healthcare setting
1 year of experience in a network operation center
1 year of experience in network and system administration
Epic knowledge
Cisco knowledge (from NOC)
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