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Solution Center Analyst

2 months ago

Atlanta, United States The Intersect Group Full time

Job Description:

  • Provide phone support
  • Work with Active Directory to reset passwords, give account access, etc.
  • Respond to ticket requests
  • Respond to tech support needs as necessary


Requirements:

  • CompTIA A+ Certification
  • 4+ years of helpdesk/tech support experience
  • Citrix
  • Active Directory


Preferred:

  • 1 year of experience in Healthcare setting
  • 1 year of experience in network operating center
  • 1 year of experience in network and system administration
  • Epic knowledge
  • CISCO knowledge from NOC