Lab Support Admin

4 weeks ago


Durham, United States Accuro Full time

Greetings from Accuro.


Please find the below priority position. If comfortable, please share your updated resume.


Role – Lab Support Admin/System Admin

Location- RTP, North Carolina

Duration- Long term


Must-to-have’ skills.

Q1: How would you troubleshoot a user not being able to log on to a computer?

Ans.:

Q2: How do you access the BIOS of a computer?

Ans.:

Q3: How would you prioritize addressing issues for multiple customers?

Ans.:

Q4: Do you have experience with Lab Support and Lab Equipment?

Ans.:

Q5: Do you have experience with Benchtop?

Ans.:


Q6: Do you have Pharmaceutical Background?

Ans.:

Technology Brief

• Knowledge & Experience with Microsoft OS and related technologies.

• Extensive knowledge of IT hardware and software.

• Strong knowledge on network troubleshooting.

• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.

• Knowledge of Linux a plus.

• Knowledge with SCCM Patching, Active directory, Antivirus tools etc.

• Must be proficient with imaging and creating images.

• Experience in Windows 10 deployment.

• Should have experience participating or leading an OS migration.

• Excellent written and oral communication skills

• Strong customer-service orientation.

• Understand customer service and service delivery.

• Understanding of ITIL processes and ServiceNow Tool.



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