Lab Support Admin
4 weeks ago
Greetings from Accuro.
Please find the below priority position. If comfortable, please share your updated resume.
Role – Lab Support Admin/System Admin
Location- RTP, North Carolina
Duration- Long term
Must-to-have’ skills.
Q1: How would you troubleshoot a user not being able to log on to a computer?
Ans.:
Q2: How do you access the BIOS of a computer?
Ans.:
Q3: How would you prioritize addressing issues for multiple customers?
Ans.:
Q4: Do you have experience with Lab Support and Lab Equipment?
Ans.:
Q5: Do you have experience with Benchtop?
Ans.:
Q6: Do you have Pharmaceutical Background?
Ans.:
Technology Brief
• Knowledge & Experience with Microsoft OS and related technologies.
• Extensive knowledge of IT hardware and software.
• Strong knowledge on network troubleshooting.
• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
• Knowledge of Linux a plus.
• Knowledge with SCCM Patching, Active directory, Antivirus tools etc.
• Must be proficient with imaging and creating images.
• Experience in Windows 10 deployment.
• Should have experience participating or leading an OS migration.
• Excellent written and oral communication skills
• Strong customer-service orientation.
• Understand customer service and service delivery.
• Understanding of ITIL processes and ServiceNow Tool.
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