Client Services And Technical Support

Job Description Location: Durham, NC Job Summary Reporting to the Manager, Technical Support, the Technical Support Engineer provides virtual/remote technical consultation and troubleshooting to support installations, conversions, modifications and escalations. Provides remote monitoring and trouble-shooting for supported products and engages field technical...

Job DescriptionJob DescriptionDescription:Company Description:Aspida Holdings Ltd., through its subsidiaries (collectively “Aspida”), is focused on providing retirement and reinsurance solutions, having operations in the U.S. and Bermuda with total assets of $5.7 billion as of September 30, 2022. Aspida, through its U.S. platform – Aspida Life...

We are looking for IT Technical Support Engineer for our client in Durham, NC Job Title: IT Technical Support EngineerJob Location: Durham, NCJob Type: ContractJob Description:Responsibilities:Front-line support for Tier 1,2 and 3 requests.Ticket triage and acts as a single point of contact for customers on escalations to the appropriate level.Performing...

IT Technical Support Engineer Durham, NC - Hybrid role 12 Months ContractClient is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. You will work in an exciting and extremely fast/paced environment. You should have strong written and verbal communication, solid hardware/software troubleshooting skills for common...

IT Technical Support EngineerDurham, NC - Hybrid role 12 Months Contract Client is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. You will work in an exciting and extremely fast/paced environment. You should have strong written and verbal communication, solid hardware/software troubleshooting skills for common...

IT Technical Support EngineerDurham, NC - Hybrid role 12 Months Contract Client is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. You will work in an exciting and extremely fast/paced environment. You should have strong written and verbal communication, solid hardware/software troubleshooting skills for common...

IT Technical Support Engineer Durham, NC - Hybrid role 12 Months Contract Client is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. You will work in an exciting and extremely fast/paced environment. You should have strong written and verbal communication, solid hardware/software troubleshooting skills for...

Job DescriptionJob DescriptionWho are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team...

ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to...

ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to...

Job Description: Responsibilities: Front-line support for Tier 1,2 and 3 requests. Ticket triage and acts as a single point of contact for customers on escalations to the appropriate level. Performing initial triage, diagnosis, and troubleshooting; Proactively notifying customers of all incidents within SLA guidelines Remotely resolving...

Job DescriptionJob DescriptionTakeoff Enterprises delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Specialist role to help us achieve...

Job DescriptionJob DescriptionTakeoff Enterprises delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Specialist role to help us achieve...

Key responsibilities: • Front-line support for Tier 1,2 and 3 requests• Ticket triage and acts as a single point of contact for customers on escalations to the appropriate level• Performing initial triage, diagnosis, and troubleshooting; Proactively notifying customers of all incidents within SLA guidelines Remotely resolving incidents within their...

Key responsibilities: • Front-line support for Tier 1,2 and 3 requests• Ticket triage and acts as a single point of contact for customers on escalations to the appropriate level• Performing initial triage, diagnosis, and troubleshooting; Proactively notifying customers of all incidents within SLA guidelines Remotely resolving incidents within their...

Front-line support for Tier 1,2 and 3 requestsTicket triage and acts as a single point of contact for customers on escalations to the appropriate levelPerforming initial triage, diagnosis, and troubleshooting; Proactively notifying customers of all incidents within SLA guidelines Remotely resolving incidents within their capability and implementing known...

Tier II Support Specialist (On-site)*This position will require an on-site presence in Durham, North Carolina*Optomi, in partnership with one of our premier clients, is seeking a Tier II Support Specialist to join their team! This candidate will be responsible for Tier I software and hardware support of medium to high complexity on a daily basis via...

Job DescriptionJob DescriptionCandidate must be able and willing to work at least 2 days per week on-site in Durham, NC.This is a full-time position: Monday - Friday, 8:00 AM - 5:00 PM (EST)The primary responsibilities for this position are handling second level support in Managed Services team. Respond, troubleshoot and generate and update service cases for...

Job DescriptionJob DescriptionCandidate must be able and willing to work at least 2 days per week on-site in Durham, NC.This is a full-time position: Monday - Friday, 8:00 AM - 5:00 PM (EST)The primary responsibilities for this position are handling second level support in Managed Services team. Respond, troubleshoot and generate and update service cases for...

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...