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Luxury Sales Consultant

3 months ago

Costa Mesa, United States Corestaff Services Full time

***Duration: This is a 3-motnth contract covering for someone on maternity leave***

Location: 232 N. Rodeo Drive, Beverly Hills CA 90210

Attire: will be required to wear black slacks. If female a white shirt or blouse with back cardigan or blazer. If male, a white or black shirt, or polo and a back blazer. If no blazer for either, may be ok., but must look neat and polished.



Corestaff is the official MSP resourcing partner for Porsche Cars North America for contractor positions operating and managing their nationwide contingent workforce program. This role is a Corestaff contract position with placement at Porsche Cars North America in Atlanta, GA.

Duration: This is a 3-motnth contract covering for someone on maternity leave



POSITION OBJECTIVE:

The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales.



PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES:

  • Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling.
  • Achieve and exceed sales goals that are consistent with Porsche Design Store sales objectives.
  • Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value.
  • Stay current with new product developments and market trends.
  • Develop problem-solving techniques to handle customer issues.
  • Maintain professional relationships with customers and colleagues.
  • Assist in loss prevention through awareness and close attention to detail.
  • Ability to merchandise using Porsche Design standards and Directives.
  • Follow all company and employee policies.
  • Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized store, etc.).
  • Assist with receiving, checking in and putting away or displaying merchandise shipments.
  • Follow and complete Management Directives as well as other duties assigned.
  • Adhere to assigned schedule.
  • All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest.
  • Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data).
  • Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up).
  • Prepare and participate in physical inventory and cycle counts.
  • Use of security measures (alarms, locks, safe, etc.) effectively.
  • Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)
  • Other duties and/or responsibilities as required or assigned.



MINIMUM QUALIFICATIONS

  • High School diploma required. College degree or equivalent a plus.
  • Committed to excellence – quality driven.
  • Customer Service and Sales oriented.
  • Minimum of 2 years experience in a high-end luxury retail sales environment, preferred
  • Proficient written and verbal communication skills.
  • Computer skills
  • Luxury Timepiece Sales, a plus
  • Ability to navigate a POS system
  • Positive and productive work relationships