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Front Desk Receptionist

3 months ago

Carmel, United States The Center for Fully Functional Health Full time

Do these describe you?


1) Great attention to detail

2) Thoughtful, friendly communicator 

3) At least 4 years experience as Receptionist for a medical practice or hospital

4) Comfortable selling packages or products to qualified patients

5) Consider yourself tech savvy


If so, please read on 


We are The Center for Fully Functional Health, a state-of-the-art Functional & Integrative Medicine practice and MedSpa in Carmel, Indiana. We believe strongly in our mission to provide hope and healing to our patients, and we are looking for a team member to help create a smooth, comfortable patient experience at our front desk, as well as speak with prospective patients about our services.


To succeed in this position, follow-through and a positive attitude are a must. We maintain a complex, thriving practice with a broad range of services and treatment options, and you can expect your days to be full and varied. You can also expect detailed training, clear processes, and cheerful support from an organized leadership team who understands the difference between helpful direction and micromanagement.


The work takes place in our office Monday through Thursday, 36 hours per week, and includes paid time off, free MedSpa services, and a generous benefits package. Your primary duties would include:


  • Functioning as one of the primary faces of the CFFH practice, communicating with patients with a compassionate, courteous attitude
  • Maintaining detailed knowledge of all practice services, pricing, and marketing promotions
  • Assisting patients promptly and consistently in person, on the phone, or by direct message 
  • Informing patients about services and treatment packages, addressing sales opportunities whenever appropriate
  • Scheduling patients for appointments or services and collecting payment as needed
  • Problem-solving as needed with a positive attitude and solution-oriented mindset


Applicants with previous patient sales experience are preferred. Expertise with the Mac OS and Google Office Suite are also a plus. However, we are willing to train the right individual if all of the other qualifications listed above are a fit – passion for the job and its potential are most important.


If working with a nurturing, cohesive team in a top-tier medical practice sounds exciting to you, please apply. 


Want to be our favorite applicant right from the start? Submit a cover letter or direct message telling us more about yourself and why this role feels like a great fit. 


We look forward to hearing from you