Inside Sales

4 days ago

Washington, United States Zebra Full time

Remote Work: Hybrid


Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimagining the future – for our people, our customers, and the world.

Let’s create tomorrow together.

Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Identifies products and/or services that can benefit customer‘s needs. Typically, responsible for larger accounts, higher than average quotas, or more advanced products or services.


Responsibilities:

  • Knowledge/Expertise
    • Technical Skills - Uses moderate domain/solutions knowledge
    • Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
    • Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
    • Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
    • Business Acumen - Understands and explains how Zebra solutions can help customer‘s business results; obtains profitable revenue growth via value proposition vs. competition
    • Market/customer Knowledge - Uses full knowledge of customer‘s business and market economics/trends to position effectively versus competition
  • Solution Complexity/Strategic Thinking
    • Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
    • Role in Addressing Problems - Understands and resolves problems with support from technical resources
    • Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
  • Freedom to Act
    • Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
    • Takes Direction From - Group Manager and Directors
  • Customer Interface
    • Role - Acts independently or as a team lead for ad-hoc teams
    • Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users
    • Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
    • Required Knowledge of Customer - Operational strategies for success and competitors
  • Accountability
    • Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
    • Relative Size and Scope - Moderate to average individual quota size for business and like roles
    • Types of Projects - Many transactions with some moderately complex deals
    • Strategic Impact for Zebra - Medium/mid-term

Qualifications:

  • Bachelors or equivalent experience
  • 2-5 years of applicable experience
  • Uses moderate domain/solutions knowledge
  • Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
  • Understands policies and practices related to role and shares ideas for improvement

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

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