95038 - Training and Development Representative, HR Workforce Development

3 weeks ago

New York, United States NYC Health + Hospitals Full time

About NYC Health + Hospitals


Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.



Job Description


PURPOSE OF POSITION

Design, develop and implement system-wide e-learning solutions in support of NYC Health + Hospitals’ learning and development strategies and maintain regulatory compliance with the creation and provision of system-wide mandated in-service modules.

AREAS OF RESPONSIBILITIES

  • E-learning design and development
  • Monthly training calendar, flyer and job aid creation
  • Video production
  • Learning Academy (SharePoint) maintenance

SUMMARY OF DUTIES AND RESPONSIBILITIES

E-learning

  • Provide e-learning focused instructional design in the conception, design, development, implementation and quality assurance of system-wide online learning solutions.
  • Develop and implement interactive design solutions using course authoring tools including Articulate Storyline and Adobe Captivate.
  • Create and implement graphic and video components.
  • Participate in the development of appropriate instructional support tools to continuously update internal resources on emerging technologies that are relevant to the NYC Health + Hospitals’ learning initiatives and offerings.

Additional Responsibilities

  • Design monthly training calendars.
  • Design training related material, such as flyers, job aids, manuals, cover pages and training catalogs.
  • Produce and edit videos.
  • Maintain NYC Health + Hospitals Learning Academy SharePoint site
  • Perform other duties as assigned


Minimum Qualifications


1. A baccalaureate degree from an accredited college or university in Education, Psychology, Personnel Administration, Business Administration, Management or related discipline; and

2. One year of experience in employee development and training programs in a health care facility, business, educational, governmental organization or other fields related to training, development and analysis, or training in implementation of operational or management systems; and

3. Knowledge of the principles of training, psychology of learning, applications and the ability to instruct and motivate; and

4. Ability to communicate orally and relate to others; and

5. Proficient writing and research skills; or

6. A satisfactory combination of education, training and experience indicating the ability to perform satisfactorily.

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