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Hardware Support Specialist
2 months ago
Title: Desktop Support
Pay: 20-25/hour
Duration: 60 days
Office Status: Fully in office (M-F)
Project: Getting all old technology hardware and updating to new devices. ****Hardware refresh****
-hardware setup, deployments, majority is fading out laptop inventory, reformatting and hardware upgrades
Must Have Skills:
- Minimum Level 1 work
- Ticketing systems (They use Zendesk)
- Hardware Troubleshooting and Replacement
- Some Windows OS, O365 but MOSTLY using Google workspace and Acrobat Pro
- Experience with hardware (laptop) provisioning and setup.
- Experience with troubleshooting and break/fix support on Windows 10.
- Experience with the following applications: Google Workspace, Microsoft 365, Zoom Phone and Meeting and Adobe Acrobat Pro.
- Experience using Zendesk or other similar ticketing system