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Hardware Support Specialist

2 months ago


San Antonio, United States Addison Group Full time

Title: Desktop Support

Pay: 20-25/hour

Duration: 60 days

Office Status: Fully in office (M-F)

Project: Getting all old technology hardware and updating to new devices. ****Hardware refresh****

-hardware setup, deployments, majority is fading out laptop inventory, reformatting and hardware upgrades


Must Have Skills:

  • Minimum Level 1 work
  • Ticketing systems (They use Zendesk)
  • Hardware Troubleshooting and Replacement
  • Some Windows OS, O365 but MOSTLY using Google workspace and Acrobat Pro
  • Experience with hardware (laptop) provisioning and setup.
  • Experience with troubleshooting and break/fix support on Windows 10.
  • Experience with the following applications: Google Workspace, Microsoft 365, Zoom Phone and Meeting and Adobe Acrobat Pro.
  • Experience using Zendesk or other similar ticketing system