Account Executive, Corporate Sales

4 weeks ago

San Jose, United States AEG Full time
TITLE: Account Executive, Corporate Sales & Service

POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: San Jose, CA

REPORTS TO: Manager, Barracuda Sales & Service

POSTING DATED: December 9, 2024

Pay Range: The pay range for this role is $68,640 per year

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.

Position Overview

Team Teal is seeking to hire an Account Executive specializing in Corporate Sales & Service for the San Jose Barracuda, AHL affiliate of the Sharks. The Account Executive will be responsible for generating revenue via corporate partnerships including signage, in game assets, community partnerships and premium seating while providing exceptional customer service to renew accounts year over year.

Essential Duties and Responsibilities:
  • Generate revenue for the Barracuda by selling new and renewing existing corporate partnerships
  • Build and maintain partnership relationships
  • Activate Partnership accounts
  • Maintain inventory on CRM
  • Meet established benchmarks for outreach via a variety of tactics like outbound phone calls, emails, text messages and face to face meetings
  • Possess a thorough understanding of the corporate sales cycle
  • Ability to activate sold partnerships from start to finish
  • Responsible for creating and partnership events
  • Establish, build, and maintain client relationships that will increase client satisfaction and retention.
  • Responsible for renewal and upgrade of partnerships
  • Implement renewal cycle steps and meet deadlines as instructed.
  • Oversee execution of the client assets and services to optimize client experience and maximize sales profitability
  • Participate and collaborate as a team member through meetings and informal support to other team members and SSE staff, to maximize customer service, retention efforts, and sales performance.
  • Perform Game/Event requirements as assigned.
  • Interact with other Sharks/Arena departments to provide a collaborative, client-oriented focus for all operations (for example, the Ticket Office).
  • Identify sales opportunities by conducting networking and outreach to current client base.
  • Perform other tasks and projects as required.

Minimum Qualifications
  • Bachelor's degree from a four-year college or university or comparable experience.
  • 1-3 years of B2B sales experience
  • Self-starter with a passion for sales and customer service.
  • Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision-making abilities.
  • Excellent interpersonal skill with ability to maintain collaborative working relationships.
  • Proficient in Outlook, Word and Excel. Experience with Archtics ticketing system a plus.
  • Ability to use technology such as SponsorUnited, Nielsen, Scarborough and Sales Navigator
  • Night and weekend work required including working events.
  • Ability to utilize a computer for extended periods of time, communicate via phone and email with a variety of individuals, lift up to 15 lb., physically navigate to and through SSE facilities during events.

Physical Requirements
  • Ability to sit, stand and utilize a computer for extended periods of time
  • Communicate via phone and email with a variety of individuals
  • Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
  • Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
  • Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

What We Offer
  • Competitive compensation (base salary and variable incentive plan)
  • Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
  • Pretax Transportation Benefit
  • 401K (pre-tax and Roth options)
  • Generous Paid Time Off Policy
  • Minimum of 10 Paid Holidays and Wellness Days per year
  • Complimentary or discounted sports and concert tickets
  • Other League & partner discounts
  • Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
  • An inclusive culture which values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry
  • Potential for flexible scheduling and telework opportunities
  • Free access to on-site Volta EV charging stations on non-event days

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.

Job Questions:
  1. Do you now, or will you in the future require sponsorship for U.S. work authorization?
  2. If you are not currently located in the San Jose area, are you willing to relocate?
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