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Temporary Member Advisor | Onsite
3 months ago
Duration: Through the end of 2024
Location: Onsite in Roseville, MN
Pay: $23/hr
Job Summary
To promote appropriate company products and services while maintaining a friendly, helpful demeanor when working with Medicare members to ensure customer satisfaction by identifying their health plan and prescription needs and addressing and/or solving concerns.
Overview of Responsibilities
•Ability to accurately complete applications and other required documents
•Ability to assist current members and prospects in person, over the phone, and through email to identify and resolve their needs
•Ability to execute member reviews for health, dental, vision and prescription coverage
•Ability to input member’s data accurately and efficiently
•Ability to use resources effectively to find information to complete work independently
•Ensure confidentiality and control access to sensitive information
•Provide members with timely information
•Record customer interaction and data by recording notes in a database system