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Membership Sales Advisor

2 months ago


Roseville, California, United States Life Time Fitness Full time
Position Overview
The Membership Sales Advisor is dedicated to providing exceptional customer service to all members and visitors.

As the initial point of interaction, you play a vital role in ensuring that everyone who visits Life Time feels welcomed and appreciated.

In this position, you will thrive in a dynamic and health-focused work environment while fostering value-driven relationships that enhance member loyalty and support them in achieving their wellness goals.

Key Responsibilities
Acts as the primary point of contact for members and visitors.
Handles and directs incoming phone inquiries from members and guests.
Keeps current knowledge to effectively inform all members and guests about club programs, events, pricing, and policies.
Demonstrates a hospitality-oriented approach to cultivate relationships with members and guests, consistently creating remarkable experiences.
Assists members with transactions and general account modifications.
Position Requirements
Minimum of 6 months of customer service or reception experience.
Completion of Concierge Certification upon hiring.
Must be available to work a minimum of 15 hours per week.
Commitment to serving others.
Strong communication skills.
Enthusiasm for maintaining a healthy lifestyle.
Ability to manage multiple tasks and provide high-quality customer service in a fast-paced setting.
Must possess effective verbal communication skills.
Must be able to stand for 4 hours continuously.
Preferred Qualifications
High school diploma or equivalent preferred.
Compensation

This is an hourly position with pay starting at $15.50 and reaching up to $19.25, depending on experience and qualifications.

Life Time is committed to fostering an inclusive, diverse, and equitable workplace that values and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications.