Temporary Intake Specialist

4 weeks ago

Roseville, United States Dahl Consulting Full time
Job DescriptionJob Description

Duration: 3 months

Pay: $19/hr

Location: Onsite in Roseville, MN

 

What you’ll do as the Intake Specialist:

  • Work with members and prospects in person, over the phone, and through email to identify their needs and transfer them to the appropriate team or team members
  • Greet members and prospects
  • Ensure full customer satisfaction and maintain a friendly, helpful demeanor
  • Ensure signs are on the door and updated for office holiday closings, agency meetings, etc.
  • Maintain a clean and orderly reception area
  • Maintain a log for any maintenance services done in the office
  • Handle mail based on the needs of the office location
  • Record customer interactions and data by documenting notes appropriately
  • Schedule appointments for members
  • Update database with returned or undeliverable mail
  • Always ensure confidentially and control access to sensitive information

 

What you’ll bring to the Intake Specialist role:

  • Associate’s degree or equivalent combination of education and experience preferred
  • Excellent verbal and written communication skills
  • Excellent customer service skills, including telephone and listening skills
  • Good problem-solving and time-management skills
  • Proficient in Microsoft Office Suite
Company DescriptionOur promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.

Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.Company DescriptionOur promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.\r
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Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.

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