Current jobs related to Product and Services Manager – Palo Alto Fiber - Palo Alto - City of Palo Alto

  • Product and Services Manager – Palo Alto Fiber

    2 months ago

    Palo Alto, United States City of Palo Alto Full time

    DESCRIPTION:The Utilities DepartmentThe City of Palo Alto offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally-focused utilities. Palo Alto has a tradition of over...

  • Geriatrics - Palo Alto, CA

    1 month ago

    Palo Alto, United States Palo Alto Foundation Medical Group Full time

    Opportunity Information: Palo Alto Foundation Medical Group has full-time opportunities for BE/BC fellowship-trained Geriatricians. Locations: Palo Alto and Fremont, CA Highlights: Physician-led and collegial environment Brand new state-of-the-art center, designed specifically for geriatrics and palliative care services Post-acute and...

  • Solutions Consultant Manager

    2 weeks ago

    Palo Alto, United States Palo Alto Networks Full time

    Our Mission At Palo Alto Networks®, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better....

  • Busser at Palo Alto Pho Ha Noi

    2 months ago

    Palo Alto, United States Palo Alto Pho Ha Noi Full time

    Job DescriptionJob DescriptionHa Noi Bistro in Palo Alto, CA is looking for one busser to join our 85 person strong team. We are located on 185 University Ave. Our ideal candidate is a self-starter, punctual, and reliable.BenefitsWe offer many great benefits, including free early access to your pay through Homebase.ResponsibilitiesClear tables of dishes,...

  • Production Manager

    1 day ago

    Palo Alto, California, United States SERVPRO of Palo Alto Full time

    Job DescriptionAre you a motivated and organized individual with a passion for helping others? Do you have experience in restoration services and a strong desire to lead a team? We are seeking a skilled Production Manager to join our team at SERVPRO of Palo Alto.Key Responsibilities:Manage Production Crews: Oversee the daily operations of our production...

  • Pain Management Physician BC/BE

    1 month ago

    Palo Alto, United States Palo Alto Foundation Medical Group Full time

    Palo Alto Foundation Medical Group is seeking a full-time or part-time, board-certified, or board-eligible Pain Management physician.Location: Palo Alto, CAPosition Details:State-of-the-art medical centerPhysician-led and collegial environmentSchedule flexibilityOpportunity for interventional proceduresOpportunity for rapid practice growthNo call or weekend...

  • Solutions Consultant Manager

    2 weeks ago

    Palo Alto, United States Palo Alto Networks Full time

    Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...

  • Contemporary Sales Associate

    3 months ago

    Palo Alto, United States Neiman Marcus Group Full time

    Contemporary Sales Associate - Palo Alto-() Description Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus...

  • Accessories Client Advisor

    3 months ago

    Palo Alto, United States Neiman Marcus Group Full time

    Accessories Client Advisor - PALO ALTO-() Description Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and...

  • Healthcare Operations Manager in Palo Alto, CA

    2 weeks ago

    Palo Alto, California, United States ESR Healthcare Full time

    Healthcare Operations Manager Role in Palo Alto, CAExperience Level: Mid-seniorExperience Required: 5 YearsEducation Level: Bachelor's DegreeAbout ESR Healthcare:We are seeking a proficient Healthcare Operations Manager to lead our healthcare initiatives in Palo Alto, CA. This position will also encompass oversight of operations at our affiliated...

  • Field Services Coordinator

    3 days ago

    Palo Alto, California, United States City of Palo Alto Full time

    Job SummaryThe City of Palo Alto is seeking a highly skilled and detail-oriented Field Services Coordinator to support the administration of community centers and fields. This role will involve providing exceptional customer service, managing field and tennis court reservations, and assisting with facility operations.Key ResponsibilitiesProvide customer...

  • Travel Mammography Tech in Palo Alto, CA

    2 months ago

    Palo Alto, United States Triage Staffing LLC Full time

    Travel Radiology: Imaging Palo AltoLocation:         Palo AltoStart Date:       8/19/2024Shift Details:   9H Days (7:30 AM-4:30 PM)                         40 hours per weekLength:            13 WEEKS 13 weeksApply for specific facility details.Mammographer

  • Travel Mammography Tech in Palo Alto, CA

    2 months ago

    Palo Alto, United States Triage Staffing LLC Full time

    Travel Radiology: Imaging Palo AltoLocation: Palo AltoStart Date: 8/19/2024Shift Details: 9H Days (7:30 AM-4:30 PM) 40 hours per weekLength: 13 WEEKS 13 weeksApply for specific facility details.Mammographer

  • Field Services Coordinator

    2 days ago

    Palo Alto, California, United States City of Palo Alto Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Services Coordinator to support the City of Palo Alto's Community Services Department. The successful candidate will provide exceptional customer service, manage field and tennis court reservations, and assist with front office duties.Key ResponsibilitiesProvide customer service and...

  • Food Service Crew

    5 days ago

    Palo Alto, California, United States Asian Box - Palo Alto Town and Country Full time

    Job OverviewAsian Box - Palo Alto Town and Country is seeking a skilled Counter Crew Member to join our team. As a Counter Crew Member, you will be responsible for preparing and assembling boxes to order, ensuring that each guest receives their exact order.Key ResponsibilitiesFollow established procedures for portion control and placement of...

  • CA Palo Alto Cashier

    2 months ago

    Palo Alto, United States SummerWinds Nursery Full time

    Job DetailsJob Location 71 - Palo Alto, CA Salary Range $18.00 - $19.00 Hourly DescriptionSummerWinds Nursery is looking to hire a part-time Nursery Associate at our retail store in Palo Alto, California. Do you work well as part of a team and thrive in a fast-paced environment? Are you looking to work with a fun group of people? Would you like a job that...

  • Infectious Disease Physician BC/BE

    3 months ago

    Palo Alto, United States Palo Alto Foundation Medical Group Full time

    Palo Alto Foundation Medical Group is seeking a full-time, board-certified, or board-eligible Infectious Disease physician.Location: Palo Alto, CAPosition details: Physician-led and collegial environmentWorking in close collaboration with 2 other experienced infectious disease specialists.Broad range of Interesting and challenging cases including infections...

  • Client Development Specialist

    2 weeks ago

    Palo Alto, United States Palo Alto Therapy Full time

    Job DescriptionJob Description Application Starts at the Very BottomPalo Alto Therapy (now in San Jose, Menlo Park, and Palo Alto) is a growing, high-end therapy practice dedicated to providing quality mental and behavioral health services. We specialize in helping our clients (children through adults) overcome panic, social anxiety, worry, OCD, depression,...

  • Library Assistant

    2 days ago

    Palo Alto, California, United States Palo Alto University Full time

    Job SummaryThe Library Student Assistant provides exceptional customer service to students, faculty, staff, and guests at the Palo Alto University Library. This role involves staffing the library circulation desk, assisting patrons with library resources and services, and performing administrative tasks related to library functions.Key...

  • OB/GYN Physician BC/BE

    2 weeks ago

    Palo Alto, United States Palo Alto Foundation Medical Group Full time

    Palo Alto Foundation Medical Group (PAFMG) is seeking a part-time, BC/BE OB/GYN physician. Location: Palo Alto Position details: 0.75 FTE Physician-led and collegial environment OB/GYN outpatient care, hospital care, and collaborative practice Average of 15-19 patients per day Opportunity to incorporate resident teaching/supervision Share-call with...

Product and Services Manager – Palo Alto Fiber

1 month ago

Palo Alto, United States City of Palo Alto Full time

DESCRIPTION:

The Utilities Department

The City of Palo Alto offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally-focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility rate-making, environmental programs, and customized services.

Palo Alto Fiber is seeking a dynamic and highly motivated Product and Services Manager with a minimum of 5 years of leadership experience and at least 3 years in marketing and selling telecommunications and fiber optic internet services to residential, commercial, and multi-family customers. This newly created position will be responsible for leading strategic and tactical product and service development, marketing and management for internet product and service offerings. This position will work closely with Outside Plant (OSP), Network Deployment, Network Operations and Service Delivery functions. The ideal candidate will spearhead data-driven sales and marketing campaigns to achieve our fiber broadband revenue objectives. This role demands a strong leader with exceptional project management skills, a deep understanding of fiber optic and telecommunications technologies, and a proven track record of successful strategic marketing campaigns. The manager will take an analytical approach, using data to solve market challenges. Experience leveraging marketing automation platforms and Customer Relationship Management (CRM) systems to optimize campaign performance and demonstrate Return on Investment (ROI) is a plus.  

Learn more about Palo Alto Fiber HERE.

ESSENTIAL DUTIES:
Essential and other important responsibilities and duties may include, but are not limited to, the following: 

  • Lead, develop and oversee all marketing campaigns and customer acquisition programs to drive growth and market penetration in various market segments such as single family residences, commercial facilities and multi-family residences (e.g. apartments, condominiums, townhomes and office buildings).
  • Develop and implement comprehensive media plans for both mass and targeted media channels, ensuring optimal reach and ROI.
  • Leverage marketing analytics to measure campaign performance and manage multiple projects, ensuring timely and budget-compliant delivery.
  • Act as the central point for all media, creative and campaign performance reporting, providing actionable insights to optimize marketing efforts.
  • Drive the implementation of new marketing technologies, systems, and tools to enhance customer engagement and retention.
  • Develop and evolve customer capture workflows via the operations support system / business support system (OSS/BSS).
  • Collaborate closely with Outside Plant, Network Deployment and Operations, Service Delivery, Finance/Legal, and other key stakeholder teams to ensure alignment of product and services with long-term business goals. 
  • Analyze Palo Alto Fiber internet performance; perform customer surveys, market research, financials, and competitive data; and present recommendations
  • Develop business cases to justify business approaches (i.e. next implementation area, multi-family residences approach, service offerings and pricing).
  • Generate unique sales plans, support the creation of engaging advertisements, emails, and promotional literature, develop pricing strategies, and meet marketing and sales objectives
  • Provide strategic guidance on resource allocation, vendor management, and contract negotiations to optimize marketing effectiveness and develop a strategic competitive advantage.
  • Foster strong partnerships with cross-functional teams, including Communications, Engineering, and Technology to ensure effective translation and execution of marketing strategies.
  • Establish and monitor key performance indicators (KPIs) driving continuous improvement and performance excellence.
  • Utilize marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce) 
  • Other duties as assigned. 

MINIMUM QUALIFICATIONS:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities which typically would be acquired through: 

 

  • Bachelor’s degree in marketing, business or a similar field required; Master’s degree preferred.
  • Minimum of 5 years of experience in leadership roles in marketing, sales, or sales operations.
  • Minimum 3 years of experience in marketing and selling fiber optic services to residential and business customers.  
  • Demonstrated experience in managing large scale business performance and telecommunications projects.


SUPPLEMENTAL INFORMATION:
 Knowledge, Skills, and Abilities:
  • Strong understanding of federal, state, and local regulations related to fiber marketing and sales operations. Knowledge of Palo Alto Fiber policies and procedures is a plus.
  • Strong analytical, organizational, and creative thinking skills to develop products (web, mobile, User Interface/user Experience “UI/UX”, etc.) and manage strategic projects from conceptualization to market launch.
  • Owns product roadmaps and strategies, with a proven track record of developing and executing successful marketing campaigns.
  • Excellent interpersonal and customer service skills, able to communicate effectively in both verbal and written methods to build consensus with senior leadership and effectively engage with internal and external stakeholders.
  • Ability to analyze marketing spend and adjust strategies to support personalized marketing programs and present recommendations.
  • Strong leadership skills with the ability to manage cross-functional relationships, drive collaboration, and build a high-performing team.
  • Proficiency in data analytics and the ability to translate insights into actionable strategies.
Working Conditions:
Work in an office and outside environment; will travel to various sites and locations. This position requires ability to communicate effectively, observe details in close range, reach, stand, walk, stoop, bend and lift.

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.