Healthcare Operations Manager in Palo Alto, CA
2 weeks ago
Experience Level: Mid-senior
Experience Required: 5 Years
Education Level: Bachelor's Degree
About ESR Healthcare:
We are seeking a proficient Healthcare Operations Manager to lead our healthcare initiatives in Palo Alto, CA. This position will also encompass oversight of operations at our affiliated location.
Key Responsibilities:- Establishing and nurturing robust professional relationships with essential client stakeholders
- Conducting patient visits alongside nursing personnel
- Recognizing and executing process enhancements
- Upholding an exceptional customer service focus among staff
- Integrating effectively within the organization to deliver outstanding customer service
- Enhancing patient satisfaction and evaluating related metrics for ongoing improvement
- Finalizing necessary departmental reports and financial assessments
- Promoting a constructive work atmosphere and inspiring the team
- Engaging in patient transport and equipment oversight operations
- Implementing and refining systems to uphold superior standards
- Previous experience in patient transport and service response initiatives within a healthcare environment
- Capability to evaluate and improve patient satisfaction metrics
- Exceptional relationship-building skills with clients and employees
- Expertise in managing teams across various locations
- Strong analytical and problem-solving abilities in fast-paced settings
- Prior experience in managing service response operations
- Effective management of daily operations
- Knowledge of compliance and cost management
If you possess a strong background in healthcare management, we encourage you to consider this opportunity.
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