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Account Manager

2 months ago

Middleburg Heights, United States Total Plastics, Int'l Full time

The Total Plastics Account Manager will serve as the primary sales and customer service representative to both existing and new accounts within an assigned territory. The driving force of this role is to provide best in class customer service and support, while also growing the customer account base. If you are looking to join a fast-paced, team-oriented environment with opportunities to grow and advance, APPLY TODAY


What are the key role responsibilities?

  • Answer customer questions about products, applications, prices, & availability. Provide ongoing customer support & proactive follow-up
  • GROW Hunt for new customers and applications while also maintaining your current account base
  • Discover customer product needs through probing questions and make proper material recommendations
  • Calculate customer pricing from material and fabrication costs based on customer specifications
  • Keep up-to-date on new products and applying new knowledge to your role
  • Enter all quotes and orders into the inventory operating system (Epicor)


What would make you a good fit at TPI?

  • Foundation in and a passion for a consultative, relationship-based sales role
  • Comfort with CRM & inventory tracking software (Epicor)
  • Knowledge and experience with plastics, distribution, fabrication, and supply chain
  • High caliber communication skills
  • Thrives in a team environment
  • A strong desire to learn and grow
  • Socially perceptive and agile to adjust to customer’s needs


How does TPI support you?

  • Competitive base salary + uncapped Profit Sharing
  • Medical, dental, vision & life insurance coverage
  • Employer-sponsored wellness programs
  • 401K-matching
  • Tuition reimbursement program
  • PTO & paid holidays - immediate accrual upon hire
  • Paid volunteer time – immediate accrual upon hire
  • Paid maternity and paternity leave
  • Promotion and development opportunities