SR IT Support Engineer

1 month ago


New York, United States Tech-Nique Partners Full time

Title: SR IT Support Engineer (NYC)

Travel requirements: On-site


We are looking for an ambitious IT Technical Support engineer based out of the New York area with the drive to provide incredible support on-site support to our clients. The successful candiate must have experience within a Financial institutions or Hedge Funds.


Requirements / Responsibilities:

The IT Technical Support engineer role requires both proven experience with technology and outstanding personal communication skills. A positive and "can do" personality, fluent English, and customer service is key for this position as we provide our clients with extreme white glove service.


Successful candidates will enjoy building and supporting solutions that leverage technology to meet a client’s business needs. You will be required to visit clients to complete onsite tasks and provide support. If you are ready to use your expertise and education in a unique and fulfilling environment, we are ready to reward your hard work with a competitive salary and benefits package.


Skill set:

Azure Servers, Backups, Azure Site Recovery, Azure Virtual Desktops

Baseline (this is a requirement)

  • Windows 11 Pro
  • Mac OS Sonoma
  • Microsoft M365 Suite (E5)
  • Microsoft Teams for Video Conferencing
  • Microsoft Co-Pilot
  • Slack
  • DocuSign
  • Adobe Pro


Cybersecurity (most of these are a requirement)

  • Microsoft Entra-ID
  • Microsoft Authenticator
  • Microsoft Intune
  • Microsoft Purview
  • Microsoft Sentinel
  • JAMF
  • CrowdStrike
  • Proofpoint
  • One Password
  • Zscaler
  • Axonius – Cybersecurity Asset Management
  • 24x7 SOC with SIEM
  • MAM – Mobile Application Management
  • Microsoft 365 Suite Backup


Line of Business Applications (all of this is a plus – not a requirement)

  • Microsoft Dynamics or Oracle NetSuite
  • Portfolio Management System
  • Rippling – HR Software
  • Snowflake


Systems (this is a plus)

  • ConnectWise RMM
  • HaloITSM
  • IT Glue Documentation

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