Customer Service Representative

2 days ago

Wantagh, United States Meenan Full time
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you

Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.

Specific duties include:
  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:

As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.

Specific qualifications include:
  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:

As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more

The hourly pay rate is $17.50 per hour.

Build a rewarding career with an industry leader

Apply now

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.Learn More

  • Customer Service Ambassador

    2 weeks ago

    Wantagh, New York, United States The UPS Store Full time

    Company Overview: As a leading provider of shipping, printing, and business services, The UPS Store is committed to delivering exceptional customer experiences. With multiple locations across Long Island, NY, and NYC, we're looking for talented individuals to join our team as Retail Sales Associates.Salary: Hourly Rate: $17.00-$18.00 per hour (based on...

  • Package Delivery Specialist

    1 week ago

    Wantagh, New York, United States United Parcel Service Full time

    Job OverviewWe are seeking a Package Delivery Specialist to join our team. This seasonal role is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are looking for a challenge.About the JobAs a Package Delivery Specialist, you will be responsible for assisting our drivers on their delivery routes. You will work...

  • Automotive Client Advisor

    2 weeks ago

    Wantagh, United States Merrick Jeep Chrysler Dodge Inc Full time

    Job DescriptionJob DescriptionMerrick Jeep is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to...

  • Automotive Client Advisor

    2 weeks ago

    Wantagh, United States Disability Solutions Full time

    Merrick Jeep is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to create exceptional value and...

  • Automotive Client Advisor

    1 week ago

    Wantagh, United States Merrick Jeep Chrysler Dodge Inc Full time

    Job DescriptionJob DescriptionMerrick Jeep is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to...

  • Automotive Sales and Leasing Professional

    2 weeks ago

    Wantagh, New York, United States Merrick Jeep Chrysler Dodge Inc Full time

    Merrick Jeep Chrysler Dodge Inc, a proud member of the VIP Automotive Group, is seeking a highly motivated Automotive Sales and Leasing Professional. As a valued member of our team, you will play a key role in achieving exceptional sales and customer satisfaction results.Salary: $50,000 - $100,000 per year, inclusive of commission and bonuses. Our...

  • Automotive Acquisition Specialist

    1 week ago

    Wantagh, New York, United States Merrick Jeep Chrysler Dodge Inc Full time

    Job SummaryMerrick Jeep Chrysler Dodge Inc is a leading automotive group on Long Island, renowned for its exceptional leadership and customer-centric culture. Our dealership offers a professional work environment, continuous training, and opportunities for career advancement.We strive to create exceptional value and experiences for every customer, surpassing...

  • Driver Helper

    2 weeks ago

    Wantagh, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Driver HelperSHIFT YOUR TEAMWho exactly are UPS Seasonal Driver Helpers?As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making deliveries, and...

  • Automotive Sales Consultant

    2 weeks ago

    Wantagh, New York, United States Merrick Jeep Chrysler Dodge Inc Full time

    Unlock Your Earning PotentialWe are seeking a highly motivated and results-driven Automotive Sales Consultant to join our team at Merrick Jeep Chrysler Dodge Inc. As a key member of our sales team, you will play a crucial role in helping us achieve our goals and deliver exceptional customer experiences.About the OpportunityThis is a full-time opportunity...

  • Automotive Sales Manager

    2 days ago

    Wantagh, United States Merrick Jeep Chrysler Dodge Inc Full time

    Job DescriptionJob DescriptionMerrick Jeep is part of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to create...

  • Automotive Finance Manager

    2 days ago

    Wantagh, United States Merrick Jeep Chrysler Dodge Inc Full time

    Job DescriptionJob DescriptionMerrick Jeep is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to...

  • Automotive Sales Specialist

    2 weeks ago

    Wantagh, New York, United States Merrick Jeep Chrysler Dodge Inc Full time

    Merrick Jeep Chrysler Dodge Ram, part of the esteemed VIP Automotive Group on Long Island, is renowned for its exceptional leadership and customer-centric culture. This dynamic team offers a professional work environment, continuous training opportunities, and the chance to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to...

  • Driver Helper

    1 week ago

    Wantagh, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you'll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It's a lot of in and out of the truck, making deliveries, and...

  • Driver Helper

    2 weeks ago

    Wantagh, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where youll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. Its a lot of in and out of the truck, making deliveries,...

  • Vehicle Appraiser/Buyer

    2 weeks ago

    Wantagh, United States Merrick Jeep Chrysler Dodge Inc Full time

    Job DescriptionJob DescriptionMerrick Jeep Chrysler Dodge Ram is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP,...

  • Vehicle Appraiser/Buyer

    2 weeks ago

    Wantagh, United States Disability Solutions Full time

    Merrick Jeep Chrysler Dodge Ram is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to create exceptional...

  • Pre Owned Manager

    2 days ago

    Wantagh, United States Merrick Jeep Chrysler Dodge Inc Full time

    Job DescriptionJob DescriptionMerrick Jeep Chrysler Dodge Ram is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP,...

  • Top Automotive Sales Professional

    1 week ago

    Wantagh, New York, United States Disability Solutions Full time

    Company Overview:Merrick Jeep is a proud member of the VIP Automotive Group, known for its exceptional leadership and customer-focused culture.We are committed to creating exceptional value and experiences for every customer, surpassing our competitors. Our mission is to be the foremost provider of automotive sales and service, empowering our staff to...

  • Automotive Sales Consultant

    1 week ago

    Wantagh, New York, United States Merrick Jeep Chrysler Dodge Inc Full time

    Merrick Jeep Chrysler Dodge Inc, a member of the prestigious VIP Automotive Group, is renowned for its exceptional leadership and customer-centric culture. As an Automotive Sales Consultant, you will thrive in a professional environment that fosters continuous growth and development.Our purpose is to deliver exceptional value and experiences for every...

  • Express Automotive Technician

    2 weeks ago

    Wantagh, United States Hassett Ford Lincoln Subaru Full time

    About Us: Hassett Ford Lincoln Subaru is a well-established and reputable automotive service center dedicated to providing top-notch automotive care and maintenance to our valued customers. We take pride in our commitment to delivering excellent service and ensuring the safety and satisfaction of every vehicle that comes through our doors. We are now...