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Inside Sales Assistant
3 months ago
The Sales Assistant position can be thought of as “air traffic control” for all aspects of quotes and orders. The sales assistant has the primary responsibility of guiding each order through each stage, always making sure the proper people are involved and informed and that all work proceeds without avoidable delays. You will work directly with one or more of our salespeople, taking day-to-day direction from them but you report to the President of M’Prints.
The primary activities and responsibilities are listed below. This is not a complete list, rather an indication of activities that are most common and occupy most of the time. Other activities and responsibilities will be assigned by either a Salesperson or the President.
Coordinate all communication and activities with Art, Production or Administration on all quotes or orders you are responsible for.
Keep Customers, Salespeople and Vendors informed and up to date on each order throughout each stage of the order process.
Research and price products for presentation to prospects and customers including price comparison and other vendor values needed to make recommendations.
Review status of orders with salespeople daily to make sure all tasks are properly assigned and are current.
Manage all activities and reporting for any virtual stores assigned to you.
Review email and any other communication frequently throughout the day.
Prioritize and if needed, reprioritize activities throughout the day to accomplish the more urgent responsibilities while assuring all quotes and orders move through each stage in a timely manner.
Create and keep all order-related and invoicing paper work up to date and turned into the proper party or filed within the time limits for each type of paperwork.
Check Production Schedule to make sure all orders have all items and approvals needed and that the scheduled production date meets or is earlier than customer’s expectations. If this is not the case, take steps to correct any deficiencies.
Enter Art Proof and Art Proof Approval requests promptly and with all needed information.
Place Purchase Orders with Vendors.
Assist any walk-in or call-in customers.
Any sales, production or other activity that needs to be performed and that is a reasonable means of supporting or extending the responsibilities listed above.
