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Product Manager – Consent

3 months ago

Chicago, United States McDonald's Full time

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

In the rapidly evolving digital landscape, the protection of customer privacy and the management of consent have become paramount. McDonald’s is seeking a driven Product Manager, Customer Consent & Privacy to lead the strategy, development, and execution of our customer consent and privacy solutions. In this critical role, you will champion user privacy while ensuring our products align with evolving global regulations. You'll collaborate with cross-functional teams to build innovative solutions that enhance customer trust and support our business objectives.

Key Responsibilities

  • Product Strategy & Roadmap: Define and execute the product vision for customer consent and privacy solutions, ensuring alignment with company goals and user needs. Create and maintain a prioritized product roadmap.
  • Privacy Compliance: Collaborate with legal and privacy counsel to ensure all products adhere to global privacy regulations (e.g., GDPR, CCPA, etc.). Stay up to date on regulatory changes and proactively adapt product offerings.
  • User-Centric Design: Partner with UX/UI designers to create intuitive and transparent consent mechanisms that empower users to control their data.
  • Cross-Functional Leadership: Lead cross-functional teams (engineering, design, marketing, etc.) to deliver high-quality products on time and within budget.
  • Data Analysis & Insights: Utilize data and customer feedback to identify areas for improvement and inform product decisions.
  • Market Research: Partner with cross-functional teams to conduct competitive analysis and stay informed about industry trends to maintain a competitive edge.
  • Stakeholder Communication: Clearly communicate product updates, milestones, and roadblocks to stakeholders at all levels.

Qualifications

  • Bachelor's Degree: In Business, Computer Science, or a related field.
  • Product Management Experience: 3+ years of experience in product management, preferably with a focus on privacy, compliance, or security.
  • Privacy Expertise: Demonstrated understanding of global privacy laws and regulations, including GDPR and CCPA.
  • Technical Acumen: Ability to communicate effectively with engineering teams and understand technical constraints.
  • Analytical Skills: Proficiency in using data to drive decision-making and measure product success.
  • Communication & Collaboration: Excellent verbal and written communication skills, with the ability to build strong relationships across departments.
  • Agile Methodology: Experience working in an Agile environment is a plus.

Preferred Qualifications:

  • Product Management Certification: CSPO, CPM, or equivalent
  • Industry Experience: Background in finance, healthcare, e-commerce, or media is a plus.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.