Member Services Representative
7 hours ago
- 401(k)
- Employee discounts
- Paid time off
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
All staff will also receive a free Black Card membership after 90 days of employment
As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Learn More-
Member Services Representative
2 weeks ago
Federal Way, United States Planet Fitness - The Core Group Full timeBenefits: 401(k) Employee discounts Paid time off Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members,...
-
Member Services Representative
2 weeks ago
Federal Way, United States Planet Fitness Inc. Full timeBenefits: * 401(k) * Employee discounts * Paid time off Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and...
-
Member Services Representative
3 months ago
Federal Way, United States Planet Fitness Full timeBenefits: 401(k) Employee discounts Paid time off Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests,...
-
Member Services Representative
2 months ago
Federal Way, United States Planet Fitness Full timeBenefits: 401(k) Employee discounts Paid time off Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests,...
-
Customer Service Representative
1 week ago
Federal Way, Washington, United States Public Storage Full timePublic StorageA leading self-storage company seeks a skilled Customer Service Representative to join our team.About UsAs the industry leader, Public Storage provides exceptional customer experiences and offers a range of services to meet diverse storage needs.Job DescriptionWe are seeking a highly motivated and customer-focused individual to work...
-
Customer Service Representative
2 weeks ago
Federal Way, Washington, United States Ezell's Famous Chicken Full timeEzell's Famous Chicken seeks a dedicated Customer Service Representative to join our team. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences.Job Responsibilities:Taking orders, packaging, and presenting them to guests in a timely and courteous manner.Maintaining the highest standards of food...
-
Customer Service Representative
17 hours ago
Federal Way, United States Julia Johnson - State Farm Agent Full timePosition: Customer Service RepresentativeLocation: Julia Johnson - State Farm Insurance AgencyEmployment Type: Full-TimeStart Date: Immediate Are you fluent in both English and Spanish? Do you have experience in customer service and want to start a career with endless growth opportunities? If so, Julia Johnson’s State Farm Insurance Agency is the place...
-
Customer Service Representative
2 days ago
Federal Way, United States Julia Johnson - State Farm Agent Full timeBenefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurancePosition: Customer Service RepresentativeLocation: Julia Johnson - State Farm Insurance AgencyEmployment Type: Full-TimeStart Date: Immediate Are you fluent in both English and Spanish? Do you have experience in...
-
Member Services Liaison
2 weeks ago
Federal Way, Washington, United States Planet Fitness - The Core Group Full timeJob Summary:The Member Services Liaison is responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role involves providing personalized service, addressing member inquiries, and ensuring a positive club environment.Key Responsibilities:Greet members, prospective members, and guests with a...
-
Customer Relations Representative
20 hours ago
Federal Way, United States Brady Nelson - State Farm Agent Full timeBenefits:401(k) matchingBonus based on performanceCompany partiesCompetitive salaryOpportunity for advancementPaid time offProfit sharingSigning bonusTraining & development Position OverviewBelieve it or not we make the insurance industry exciting, rewarding, and fun! We are currently seeking a dynamic and motivated individual to join our award-winning...
-
Customer Service Representative
7 months ago
Federal Way, United States Virginia Mason Franciscan Health Full timeVirginia Mason is seeking a Customer Services Representative in our ambulatory clinic. The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfo Customer Service, Customer Service Representative, Representative, Retail, Healthcare, Patient
-
Cashier and Customer Service Representative
1 week ago
Federal Way, Washington, United States Total Wine & More Full timeWe are looking for a motivated Cashier and Customer Service Representative to join our team at Total Wine & More. This is a full-time opportunity with an estimated annual salary of $37,500-$50,000.In this role, you will be responsible for processing transactions accurately and efficiently, handling cash and credit card payments, and providing exceptional...
-
Senior Customer Service Representative
1 week ago
Federal Way, Washington, United States LHH Recruitment Solutions Full timeLHH Recruitment Solutions is seeking a skilled Senior Customer Service Representative to join our team. This role offers an exciting opportunity for an experienced professional to utilize their expertise in delivering exceptional customer service in a fast-paced financial services environment.About the RoleThis position involves providing high-quality...
-
Federal Way, Washington, United States HomeStreet Full timeJob DescriptionJob Summary: We are seeking a highly skilled Customer Service Representative to join our team in the Banking Operations department. The successful candidate will be responsible for providing exceptional customer service and support to our clients via phone, email, and digital channels.Responsibilities:Respond to customer inquiries and resolve...
-
Client Service Coordinator
1 month ago
Federal Way, United States National Veterinary Associates Full timeA Client Services Representative is an invaluable member of the hospital team who works directly with a Hospital Manager, Lead Receptionist and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient Client Service, Coordinator, Service, Hospital, Retail, Client, Patient
-
Customer Relations Representative
4 weeks ago
Federal Way, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionJob Title: Customer Relations RepresentativeJob Type: ContractLHH is actively interviewing a dedicated and experienced Customer Relations Representative to join our team and help us continue to deliver outstanding service to our clients. This candidate will be responsible for handling incoming calls from brokers, clients,...
-
Customer Care Representative
1 week ago
Federal Way, Washington, United States Lennar Homes Full timeAbout Lennar HomesLennar Homes is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for homeowners, communities, and associates by building quality homes and providing exceptional customer service. We strive to foster a supportive and enriching environment for our team members, offering a comprehensive array of...
-
Clothing Sales Team Member
2 weeks ago
Federal Way, Washington, United States Sportsman's Warehouse Full timeAbout Our Company:Sportsman's Warehouse is a leading retailer of outdoor and sporting goods. We are committed to providing our customers with an exceptional shopping experience and are seeking a highly motivated and enthusiastic individual to join our sales team.Your Key Responsibilities:Greet and serve every customer in a friendly and efficient...
-
Patient Service Representative
3 months ago
Federal Way, United States CommonSpirit Health Full timeOverview: Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason...
-
Sales Team Member
6 days ago
Federal Way, Washington, United States Orangetheory Full time**About Us:** Orangetheory is a dynamic fitness studio that offers a unique and engaging workout experience. As a Sales Associate at Orangetheory, you will be an integral part of our team, responsible for providing exceptional customer service and driving sales growth.**Estimated Salary Range:** $40,000 - $60,000 per year, depending on location and...