Member Services Liaison
2 weeks ago
Job Summary:
The Member Services Liaison is responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role involves providing personalized service, addressing member inquiries, and ensuring a positive club environment.
Key Responsibilities:
- Greet members, prospective members, and guests with a friendly smile
- Handle front desk activities, including phone calls, membership sign-ups, and account updates
- Provide tours of the club to prospective members
- Assist with maintaining a clean and organized club atmosphere
Qualifications and Requirements:
- Prior customer service experience preferred
- Basic computer skills
- A passion for fitness and wellness
- Positive attitude and strong communication skills
- Punctuality and reliability are essential
- High school diploma or equivalent required
Benefits and Perks:
- $45,000 - $55,000 estimated annual salary (dependent on location)
- A free Black Card membership after 90 days of employment
- Eligibility for benefits, including medical options, dental, vision, flexible spending accounts, and more
About Us:
Planet Fitness - The Core Group is a dynamic and supportive team committed to helping our members achieve their fitness goals. We offer a fun and inclusive environment, along with comprehensive training and development opportunities.
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