Patient Service Representative

3 months ago


Federal Way, United States CommonSpirit Health Full time

Overview:

Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.

As a part of our organization, we currently offer the following additional benefits:

  • Competitive starting wages (DOE) and training to grow within the company
  • Paid Time Off (PTO)
  • Health/Dental/Vision
  • Insurance Flexible health spending accounts (FSA)
  • Matching 401(k) and 457(b) Retirement Programs
  • Tuition Assistance for career growth and development
  • Care@Work premium account for additional support with children, pets, dependent adults, and household needs
  • Employee Assistance Program (EAP) for you and your family Voluntary Protection: Group Accident, Critical Illness, and Identify Theft Adoption Assistance Wellness Program


Responsibilities:

This position supports reimbursement for VMMC through the collection and verification of demographic and insurance information from new and established patients; obtaining and documenting organizational and federally mandated patient signatures; initiating and updating the patient registration systems as needed; creates medical records for use in patient care; provides a welcome environment to all patients who arrive for care; collects co-payments and/or pre-payments and facilitates on-time arrival of patients to the clinical areas.

Qualifications:

We require:

  • A high school diploma and two years of experience working in a health care setting, related education or equivalency.
  • Knowledge of medical terminology and third-party payer requirements is also required.
  • Demonstrated excellence in customer service and/or patient care skills. Requires demonstrated organization, interpersonal communication and strong computer skills.
  • Incumbents must demonstrate problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day. Prefer proficiency in telephone management and VMMC computer systems (IBM scheduling, GroupWise and Internet Explorer).
  • Experience working with banking transaction systems is preferred We're proud to share that Virginia Mason Medical Center was recognized among the Best Hospitals in Washington state by U.S. News & World Report. CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means aseamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region's most prestigious experts and innovative treatments and technologies.

We deliver inspired people to do meaningful work.



  • Federal Way, Washington, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryConifer Revenue Cycle Solutions is seeking a skilled Patient Advocate Representative to join our team. In this role, you will be responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. You will identify all sources of potential payors, including auto insurance, Workers'...


  • Federal Way, United States Conifer Health Solutions Full time

    Job Description10 hour shifts, Monday, Tuesday, Thursday Friday Day ShiftJOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private...


  • Federal Way, United States Virginia Mason Franciscan Health Full time

    Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic. The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfo Customer Service, Customer Service Representative, Representative, Retail, Healthcare, Patient


  • Federal Way, United States Conifer Health Solutions Full time

    Job Description 10 hour shifts, Monday, Tuesday, Thursday Friday Day Shift JOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance,...


  • Federal Way, United States Conifer Health Solutions Full time

    Job DescriptionJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper,...


  • Federal Way, Washington, United States Lennar Homes Full time

    Customer Service Representative About the Role We are seeking a highly skilled Customer Service Representative to join our team at Lennar Homes. As a Customer Service Representative, you will be responsible for ensuring that our customers receive exceptional service and support throughout their home buying and home building experience.Key Responsibilities...


  • Federal Way, Washington, United States U-Haul Full time

    Customer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our rental...


  • Federal Way, United States U-Haul Full time

    Compensation Range: $16.28 to $26.00 Hourly Location: 35205 Enchanted Pkwy S, Federal Way, Washington 98003 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...


  • Federal Way, United States U-Haul Full time

    Compensation Range: $16.28 to $26.00 Hourly Location: 35205 Enchanted Pkwy S, Federal Way, Washington 98003 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...


  • Federal Way, Washington, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our Point of Sales SystemEnsure orders are...


  • Federal Way, Washington, United States Lowe's Full time

    Key Responsibilities:As a Customer Service Representative at Lowe's, you will be responsible for assisting customers with their shopping needs. This includes monitoring and identifying customers who need assistance at multiple self-checkout registers simultaneously.Key Skills:Ability to work in a fast-paced environmentExcellent communication and...


  • Federal Way, Washington, United States Sportsman's Warehouse Full time

    Job Summary:As a Customer Service Representative at Sportsman's Warehouse, you will be responsible for providing exceptional customer service, processing sales, and maintaining a clean and organized store environment. Key Responsibilities:Provide outstanding customer service, greeting customers and thanking them upon exiting the store.Clean and stock...


  • Federal Way, Washington, United States Medix™ Full time

    Key Responsibilities:Complete comprehensive training and handle the entire process of obtaining authorizationsReceive work items, create authorization forms, and send them to payersFollow up on the status of the authorization to ensure the process is completed from start to finishEngage with patients and teammates in a supportive and relationship-focused...


  • Federal Way, Washington, United States Umpqua Bank Full time

    Job SummaryWe are seeking a skilled Financial Services Representative to join our team at Financial Pacific Leasing, a subsidiary of Umpqua Bank. As a key member of our commercial equipment lease collection team, you will be responsible for maintaining acceptable Effectiveness Collection Percentages on 1-30-Day delinquent accounts. Your primary goal will be...


  • Federal Way, Washington, United States Car Wash Enterprises Full time

    We are seeking a customer-focused individual to join our team at Car Wash Enterprises in Federal Way. As a customer service representative, you will be responsible for providing exceptional service to our customers, ensuring a clean and safe environment, and promoting a positive work culture.Key Responsibilities:Provide excellent customer service, responding...


  • Federal Way, Washington, United States Car Wash Enterprises Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a customer service representative to join our team at Car Wash Enterprises in Federal Way. As a customer service representative, you will be responsible for providing excellent customer service to our clients, ensuring their satisfaction with our car wash services.Responsibilities:Provide...


  • Federal Way, Washington, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...


  • Federal Way, Washington, United States Buffalo Wild Wings Full time

    Be Part of the Game-Changing Team at Buffalo Wild WingsIn a typical workplace, excitement is a rare occurrence. At Buffalo Wild Wings, it's just another day. We're looking for talented individuals to join our team and be part of creating unforgettable experiences for our guests.As a Cashier, You'll Be the Face of Our RestaurantYou'll be the first point of...

  • Medical Assistant

    4 weeks ago


    Federal Way, Washington, United States Providence Health & Service Full time

    Job Summary:We are seeking a highly skilled Medical Assistant to join our team at Providence Health & Services. As a Medical Assistant, you will play a vital role in providing patient care and supporting our healthcare team.Key Responsibilities:Assist licensed practitioners with patient care duties as directed.Perform clinical tasks and procedures as...


  • Federal Way, United States Planet Fitness Full time

    Benefits: 401(k) Employee discounts Paid time off Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests,...