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We are seeking a qualified and passionate Unified Communications Engineer/Senior Voice Engineer with experience Cisco voice, Cisco routing and switching and telephony systems in general. The qualified candidates must be able to manage themselves and lead others with a proven track record of customer-facing Teams Voice deployments, must have experience with Cisco UCS.
Key Areas of Responsibility
- Lead the effort to consolidate voice telecommunications, networks and equipment in multiple corporate locations
- Provide support for the telecommunications team regarding any escalations.
- Manage or participate on complex issues impacting network infrastructure
- Work with vendors to upgrade and consolidate voice services
- Demonstrate advanced knowledge of Cisco router, switch, firewall, UCS and voice solutions while resolving issues
- Maintain and support the current Cisco SBC’s, Teams and Cisco configurations.
- Identify, diagnosis and resolve VoIP, and Data (Unified communications) general component issues.
- Help us structure, plan, estimate, deliver, deploy and operate services, connectivity, and network infrastructure supporting an enterprise architecture.
- Build technical artifacts for engineering and operational teams.
- Provide mentoring and coach junior engineers, including providing training and support as required
- Resolve escalated network and security support issues
Minimum Requirements
- Minimum of (5) five years of experience with applying VoIP protocols, VoIP codec, Cisco Session Border Controller (SBC), and Unified Computing System (UCS) on an enterprise network.
- Experience with Analog, Voice, and Expressway Gateways.
- Working Knowledge of TCP/IP, SIP, QoS, DNS, and LDAP.
- Experience with Cisco Router Voice Gateways (H.323, MGPC and SIP).
- Familiarity with Cisco routing and switching
- Excellent written and verbal communication skills.
- Able to manage multiple tasks and deliverables.
- Must possess a valid driver's license
Preferred Qualifications
- CCNA Certification