Administrative Coordinator

3 weeks ago


Boston, United States Major Boston Hospital Full time

My client, who is a Boston Hospital located in Jamaica Plain, is seeking a highly motivated and adaptable Administrative Coordinator to join their team. This role primarily involves administrative and surgical coordination work, with additional responsibilities including clinic duties such as greeting and checking in patients for appointments, arranging follow-up care, and handling patient phone calls and messaging. This position is within one of their highest-volume practices and needs candidates who are adaptable and have fantastic communication skills.


Note: This position will be 5 days onsite for training and then will switch to a 4-in, 1-day work-from-home model.


Responsibilities:

  • Coordinate administrative and surgical tasks to ensure smooth operation of the practice.
  • Assist with scheduling appointments, surgeries, and follow-up care for patients.
  • Physically sit in clinic 1-2 times per week to greet and check-in patients for their appointments.
  • Communicate effectively with patients to provide information, answer questions, and address concerns.
  • Handle patient phone calls and messages, triaging and directing them as appropriate.
  • Collaborate closely with the MD/PA team to ensure seamless patient care delivery.
  • Maintain accurate records and documentation of patient interactions and appointments.
  • Provide administrative support to the clinical team as needed.


Qualifications:

  • Bachelor's degree required.
  • Previous experience in administrative or healthcare coordination roles preferred.
  • Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and healthcare professionals.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Proficiency in computer systems and electronic medical records preferred.
  • Ability to adapt to a fast-paced and dynamic healthcare environment.
  • Commitment to providing exceptional patient care and service.


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