Dining Room Coordinator

2 weeks ago

Neenah, United States New Perspective Full time

At New Perspective, we value a socially interactive and healthy dining experience, and it starts with the quality of service provided by our dining team. The Dining Room Coordinator (DRC) assures a high standard of appearance, service, and hospitality in the
communitys dining venues through proper training and mentorship of the culinary front-of-the-house team.
The DRC ensures the front-of-the-house runs smoothly and complies with federal, state, and local laws and
regulations as well as Company policies and procedures. The DRC champions the Companys mission, to put
Residents First in Everything We Do.

Job Type:

  • Full-Time

When you join our team, youll gain:

  • Referral Bonus Earn a bonus each time we hire a new team member referred by you.
  • Flexible Scheduling Partner with your manager to create your ideal schedule.
  • Tuition Assistance We invest in our team members development to promote within. Share your career goals with us
  • Leadership Support We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success
  • Collaborative & Inclusive Work Culture We value all of our team members experiences and backgrounds, and we continue to build dynamic teams. Were committed to listening to team members ideas in order to make some of the best improvements.
  • Positive Impacts Youll make a difference by helping seniors live life on purpose

Responsibilities

  • Leads all dining room/event setup, service, and breakdown based on anticipated guest counts and
    event needs.
  • Able to lead the dining room team through all service types (a la carte, buffet, etc.).
  • Ensures dining room team members are always in proper and clean uniforms.
  • Directs pre-meal meetings with dining room team members; relays pertinent information such as
    menu changes, new resident additions, etc.
  • Is the face of New Perspective by greeting residents and guests as they enter the dining room.
  • Ensures the timeliness of order taking, food delivery process and dining room service execution in a
    manner most pleasing to residents.
  • Receives and resolves complaints concerning dining room service.
  • Maintains a high level of resident contact throughout dining room service hours.
  • Assists in service as needed and, when required, will be scheduled as server.
  • Minimizes labor costs by cutting servers and assuming the role of the server during slow periods.
  • Assists their manager with training and the supervision of dining room team.
  • Ensures that all dining room closing duties have been done correctly. In charge of post shift
    walkthrough to make sure the dining room is organized and duties have been completed.
  • Serves as liaison between the dining room and kitchen team.
  • Makes suggestions about improvements in dining room service procedures and layout.
  • Maintains an inventory of dining room items including silverware, coffee pots, water pitchers,
    glassware, flatware and table settings, salt and pepper holders, sugar bowls and linens, and ensures
    that they are properly stored and accounted for.
  • Utilizes software system to accurately charge residents accounts for meals.
  • Works with their manager to update, review and print weekly menu changes.
  • Help maintain costs and sales goals monthly by controlling inventory and creating fresh ideas to boost
    revenue.
  • May serve as Culinary Services department opening and closing manager.
  • Maintains an environment within the community that is free from hazards.
  • Practices and adheres to standard precautions.
  • Observes and practices emergency procedures related to elopement, fire, and potential disasters.
  • Understands and implements best practices for enlisting emergency response services.
  • Adheres to Safety Data Sheets (SDS) policies and procedures, to include securing behind locked doors
    or cabinets all chemicals when not in use and following applicable instructions for use

Miscellaneous

  • Other duties as assigned.

Qualifications

  • A minimum of 2 years experience in a server role preferred
  • Demonstrated proficiency in adhering to service standards
  • Certification for position as required by state regulations, such as ServSafe certification exam
  • Ability to work in a team environment
  • Ability to communicate effectively both verbally and in writing using the English language
  • Ability to handle multiple tasks simultaneously
  • Ability to work a flexible schedule, including weekends and holidays
  • A High school diploma or GED equivalent

WORK ENVIRONMENT

  • Physically and emotionally able to provide care to residents, including lifting, assisting with balance and
    positioning, reaching and supporting residents to protect them from injuring themselves or team
    member.
  • The noise level in the work environment is usually moderate.
  • While performing the duties of the role, the team member will perform activities that will require
    regular lifting of objects up to 25 pounds and occasionally up to 50 pounds.
  • Role requires the ability to perform up and down movement including stoop, bend, reach and grab
    with arms and hands, manual dexterity, reaching above and below shoulder height, standing up to two
    or more hours at a time, sufficient auditory and visual acuity to interact with and/or assist and care for
    others.
  • While performing the duties of this role, team member may encounter incidents in which residents
    with cognitive impairment exhibit aggressive behaviors that could expose the team member to
    physical harm.

Shifts Available:

  • Full-Time (Days, Evenings)
  • Rotating weekends and holidays

Team Member Benefits & Perks*

  • Medical, Dental, & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off and Holidays
  • Company-Paid Basic Life Insurance
  • Voluntary Short-Term Disability
  • Company-Paid Long-Term Disability
  • Health Reimbursement Account/Health Savings Account
  • Flexible Spending Accounts
  • Education assistance - up to $5,000 per calendar year
  • Leadership Development & Career Advancement
  • Real-time Access to Earned Wages
  • Referral Bonuses
  • Employee Assistance Program

*Benefits vary by full-time, part-time, or PRN status.

OUR HIRING PROCESS IS QUICK & EASY

Step 1: Application (5-10 minutes)Apply for the position that matches your interest and let us know the best way to contact you.

Step 2: Phone Screening (20 minutes)These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit.

Step 3: In-Person Interview (45 minutes)We want to learn more about you Share your past work experiences and your future goals. Youll also get to ask us questions, tour our community, and meet some of the team.

Step 4: Job OfferIf the role and community seem like a good fit, well reach out with a job offer. Job offers may even be made at the time of your interview

New Perspective is an Equal Opportunity Employer.

INDHRLY

RequiredPreferredJob Industries
  • Healthcare

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