Production Support Analyst

2 months ago


Philadelphia, United States A2C Full time

I can only work W2


Join our client as an Production/Application Support Analyst for a contract to hire position in Philadelphia, PA (3 days/week in the office). In this role you will be responsible for:


Description:

Resource will support our member facing applications, including member portal, mobile app, and vendor supported portals.

Resource will have a basic understanding of key concepts and features of the subject matter and experience supporting web portals.

Works well under general supervision and can work independently, as well as providing technical and analytical support.

Resource will gain technical expertise and make recommendations for solutions which may impact the overall design or capabilities within the portal.


Key responsibilities to include:

Production support: Assess and research inquiries from multiple business areas for resolution. Assign and coordinate with IT areas and/or vendor support. Manage relevant communication and updates with impacted stakeholders.

Assist in testing of member facing applications, including documentation of testing practices.

Assist in checkout of production releases as needed.

System support: Assist in developing processes and performing system administration tasks as needed.

Project support: Assist in determining requirements, impacts, developing documentation, procedures, and guides.

Serve as an internal expert regarding use of the applications.


Experience with Health Insurance, ServiceNow and Microsoft Azure is a plus.


Competencies:

Service Now

Application Support

Production Support

MS Office Suite

MS Azure DevOps – a plus

Healthcare insurance experience a plus



  • Philadelphia, United States Intepros Full time

    Job Description:We are seeking a dedicated and skilled Production Support Analyst to join our team. The ideal candidate will have a strong technical background and a proven track record of monitoring and troubleshooting production issues across various systems and applications. If you have a passion for solving complex problems and collaborating with...


  • Philadelphia, United States Partner's Consulting, Inc. Full time

    Our Client is looking for a Production Support Business Systems Analyst that is very confident and can communicate with an executive level audience. The best candidate will be outgoing, confident and have excellent communication skills as they will work with all audience levels. Adaptability and multitasking are critical for the success of this role. Must...


  • Philadelphia, United States Partner's Consulting, Inc. Full time

    Our Client is looking for a Production Support Business Systems Analyst that is very confident and can communicate with an executive level audience. The best candidate will be outgoing, confident and have excellent communication skills as they will work with all audience levels. Adaptability and multitasking are critical for the success of this role. Must...


  • Philadelphia, United States A2C Full time

    I can only work W2!!Join our client as an Production/Application Support Analyst for a contract to hire position in Philadelphia, PA (3 days/week in the office). In this role you will be responsible for:Description:Resource will support our member facing applications, including member portal, mobile app, and vendor supported portals.Resource will have a...


  • Philadelphia, United States A2C Full time

    I can only work W2!!Join our client as an Production/Application Support Analyst for a contract to hire position in Philadelphia, PA (3 days/week in the office). In this role you will be responsible for:Description:Resource will support our member facing applications, including member portal, mobile app, and vendor supported portals.Resource will have a...

  • Product Cost Analyst

    2 weeks ago


    Philadelphia, United States Method Co. Full time

    Job Title: Product Cost AnalystLocation: Philadelphia, PADepartment: Financial OperationsReports To: EVP of Financial OperationsJob Overview: The Product Cost Analyst plays a critical role in analyzing, monitoring, and optimizing the costs associated with the company's product offerings, including food, beverages, and other consumables. This role is...


  • philadelphia, United States Method Co. Full time

    Job Title: Product Cost AnalystLocation: Philadelphia, PADepartment: Financial OperationsReports To: EVP of Financial OperationsJob Overview: The Product Cost Analyst plays a critical role in analyzing, monitoring, and optimizing the costs associated with the company's product offerings, including food, beverages, and other consumables. This role is...

  • Product Cost Analyst

    2 weeks ago


    Philadelphia, United States Method Co. Full time

    Job Title: Product Cost AnalystLocation: Philadelphia, PADepartment: Financial OperationsReports To: EVP of Financial OperationsJob Overview: The Product Cost Analyst plays a critical role in analyzing, monitoring, and optimizing the costs associated with the company's product offerings, including food, beverages, and other consumables. This role is...


  • Philadelphia, United States IntegriChain Full time

    Job DescriptionJob DescriptionCompany DescriptionIntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate...


  • Philadelphia, Pennsylvania, United States American Cable Co Full time

    Job OverviewWe are looking for a Technical Support Analyst to become a vital part of our organization. In this role, you will assist employees with various technology-related challenges.Key Responsibilities:Offer assistance with both hardware and software issuesAddress client concerns through phone, in-person, or digital communicationSuggest enhancements for...

  • IT Support Analyst

    2 months ago


    Philadelphia, United States Berger Montague Full time

    FIRM OVERVIEWBerger Montague PC is a nationally renowned civil litigation firm consisting of over 65 attorneys. The Firm pioneered the use of class actions in antitrust and securities litigation, and since then, has expanded the use of class actions in the fields of consumer, employment, environmental, and insurance litigation, as well as in the areas of...

  • IT Support Analyst

    3 months ago


    Philadelphia, United States Berger Montague Full time

    FIRM OVERVIEWBerger Montague PC is a nationally renowned civil litigation firm consisting of over 65 attorneys. The Firm pioneered the use of class actions in antitrust and securities litigation, and since then, has expanded the use of class actions in the fields of consumer, employment, environmental, and insurance litigation, as well as in the areas of...


  • Philadelphia, Pennsylvania, United States augmentjobs Full time

    Job OverviewPosition Summary: We are seeking a dedicated Technical Support Analyst to join our team at AugmentJobs. This role is essential in providing effective assistance to our users, ensuring their technical issues are resolved efficiently.Key Responsibilities:User Assistance:Deliver first-line technical assistance to users through various channels,...


  • Philadelphia, United States InSource, Inc Full time

    Production Control Analyst (W2 ONLY)Philadelphia, PA 19103Must work every Tues-Wed-Thurs onsite. Local candidates within 30 miles from 19103.Contract-to-Hire, NO C2C/NO Visa/NO 3rd party candidates, W2 ONLYPay= $44/hour on W2 Send resume to asim dot ghosh at insourcenow dot comResponsibilitiesMonitor and troubleshoot production issues for various systems and...


  • Philadelphia, United States InSource, Inc Full time

    Production Control Analyst (W2 ONLY)Philadelphia, PA 19103Must work every Tues-Wed-Thurs onsite. Local candidates within 30 miles from 19103.Contract-to-Hire, NO C2C/NO Visa/NO 3rd party candidates, W2 ONLYPay= $44/hour on W2 Send resume to asim dot ghosh at insourcenow dot comResponsibilitiesMonitor and troubleshoot production issues for various systems and...


  • philadelphia, United States Insight Global Full time

    Our large life insurance client is hiring for a billing support analyst to join their team. They will be responsible for responding to various policyholder billing inquiries. This includes daily systems transactions to update policyholder coverage or demographic data, as well as, the research, resolution, and response to policyholder billing concerns such as...


  • Philadelphia, United States Insight Global Full time

    Our large life insurance client is hiring for a billing support analyst to join their team. They will be responsible for responding to various policyholder billing inquiries. This includes daily systems transactions to update policyholder coverage or demographic data, as well as, the research, resolution, and response to policyholder billing concerns such as...


  • Philadelphia, United States Insight Global Full time

    Our large life insurance client is hiring for a billing support analyst to join their team. They will be responsible for responding to various policyholder billing inquiries. This includes daily systems transactions to update policyholder coverage or demographic data, as well as, the research, resolution, and response to policyholder billing concerns such as...


  • Philadelphia, United States Chubb Full time

    Senior Product Analyst, BOP & Umbrella - Small Business Reporting to the Assistant Vice President of BOP and Umbrella, the Small Business Product Line Manager will be responsible for product maintenance, development, and management efforts to drive top and bottom-line goals for the Small Business Umbrella and BOP Lines.  This position will work with the AVP...


  • Philadelphia, Pennsylvania, United States IntePros Full time

    Job Overview:IntePros is looking for a dedicated and detail-oriented Billing Systems Support Analyst to enhance our team. In this pivotal role, you will work closely with various stakeholders to ensure the effective functioning of our billing systems. The ideal candidate will possess experience in ETL processes and analytical tools to bolster our billing...