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Technical Support Analyst
2 months ago
We are looking for a Technical Support Analyst to become a vital part of our organization. In this role, you will assist employees with various technology-related challenges.
Key Responsibilities:
- Offer assistance with both hardware and software issues
- Address client concerns through phone, in-person, or digital communication
- Suggest enhancements for hardware and software systems
- Document customer inquiries and their resolutions
Required Qualifications:
- Experience in IT support, customer service, or related fields
- Ability to establish strong relationships with clients
- Excellent problem-solving and analytical skills
- Professional and approachable attitude
The ideal candidate should be proficient in software installation, hardware connectivity, user training, network upkeep, and providing assistance to users as needed.
About UsAmerican Cable Company stands as a leader in the specialized manufacturing of battery cables, wiring harnesses, injection molding, electromechanical assemblies, and contract manufacturing. Our team consists of experts dedicated to product design and integration.
