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Training and Development Specialist

3 months ago

Cincinnati, United States Golden Technology Full time

Ready to grow your career? We should talk


We seek a Training and Development Specialist with one of our top-tier clients in Cincinnati, OH.


Position Summary: Manage the development of all process-improvement training and communication materials for the company. Establish, maintain and build key partnerships with division and corporate leadership, corporate training and development, vendors and key departments within the company to ensure proper resources are acquired to meet target rollout dates.


Minimum Requirements

  • 3+ years’ experience in developing training processes/instructional design utilizing different delivery methods
  • Strong project management skills
  • Extensive knowledge of Microsoft Office
  • Proven ability to prioritize and assign work according to business priorities and strategies
  • Ability to escalate issues appropriately and drive them to resolution
  • Excellent facilitation skills with the ability to drive toward solutions
  • Strong teamwork and interpersonal skills
  • Ability to communicate with all levels of the organization
  • Highly organized and proficient at multi-task
  • Strong written and oral communication skills
  • Experience with Canva
  • Experience with power automate and teams survey forms creations
  • Previously been responsible for managing releases using Jira

Desired Previous Job Experience/Education:

• Knowledge of retail operations through store and division work experience

• Experience in supervising technical writers and the creation of learning tools

• Previous involvement with process improvement solution development and/or rollout

• Lean Sigma Green belt or higher training

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Leadership Behavior model

Key Responsibilities

• Lead the training team in the design of company-wide training (toolkits, KTV broadcasts, web based learning modeules (WBLs) and communication kits) that increase efficiencies, decrease cost, and meet our Customer 1st strategy.

• Establish and maintain relationships with corporate departments, division leadership and division associates including the division rollout manager, store managers and district managers and district teams to ensure successful development and rollout of solutions.

• Guide the facilitation of working sessions to develop current and future-state training processes.

• Work with Corporate Training and Development in the creation and review of training materials through best instructional learning practices.

• Ensure solutions and best practices align with other corporate objectives and initiatives.

• Define and document current and future state business process training, identify process improvement needs and develop plans to implement suggested improvements.

• Assist in planning and coordination key meetings.

About Golden Technology:

Golden Technology was founded in 1997 with the goal of developing people and driving innovation. In other words, our aim is to pair world-class technologists like you with amazing companies that are doing impactful work.

After an initially slow start, and way too many late nights playing Final Fantasy 7, Golden Technology built a unique recruiting engine that would quickly prove itself to deliver top-tiered talent to fortune 500 clients across the US, time and time again.

Golden Technology has built a culture around family and helping the people we touch succeed in both their work and personal lives. Oh, everyone says that? Try us, you’ll see it.

We’re helping people find their calling and their dream jobs; and through our Golden Community initiatives we are actively working to improve the communities in which we work, live, and play.