Training and Implementation Specialist

1 month ago


Cincinnati, Ohio, United States FTI Buyer, LLC Full time
Job Summary

We are seeking a highly skilled Training and Implementation Specialist to join our team at FTI Buyer, LLC. As a key member of our organization, you will play a critical role in learning new processes and applications, training internal teams, and leading the rollout of new features and tools across the organization.

This is an exciting opportunity for someone who is passionate about learning and teaching others, has a keen eye for detail, and enjoys working closely with cross-functional teams.

Key Responsibilities:

  • Process Mastery: Learn and become an expert on internal processes, systems, and applications used by the organization.
  • Training Development and Delivery: Create and deliver engaging, easy-to-understand training programs and materials for internal teams.
  • Process Support and Point of Contact: Serve as the primary point of contact for process-related questions, providing support to users who need help navigating systems or understanding updates.

Requirements:

  • 1-2 years of experience in a training, implementation, or support role.
  • Strong communication and presentation skills, with the ability to explain complex concepts in simple terms.
  • Ability to quickly learn new software and tools and translate that knowledge into effective training.
  • Excellent problem-solving skills with a customer-service mindset.
  • Strong organizational skills and attention to detail, especially when managing multiple training projects.


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