Current jobs related to Software Technical Specialist - Madison - Afimilk Ltd

  • Desktop Support Specialist

    5 days ago

    Madison, Wisconsin, United States VIA Technical Full time

    Desktop Support SpecialistVIA Technical is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Manage and resolve technical issues related to desktop hardware, software, and operating systems.Provide...

  • Technical Support Specialist

    2 days ago

    Madison, Wisconsin, United States SVA Inc Full time

    Job Title: Technical Support SpecialistJob Summary:SVA Inc is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide hands-on support and administration of end-user computer systems, peripherals, and software applications.Key Responsibilities:• Provide technical support and...

  • Technical Support Specialist

    5 days ago

    Madison, Wisconsin, United States SVA Inc Full time

    Job Title: Technical Support SpecialistJob Summary:SVA Inc is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide hands-on support and administration of end-user computer systems, peripherals, and software applications.Key Responsibilities:Act as the primary point of contact for all SVA...

  • Technical Support Specialist

    1 week ago

    Madison, Wisconsin, United States Beacon Hill Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Beacon Hill Technologies. As a Technical Support Specialist, you will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and ensuring prompt resolution of technical problems.Key...

  • Software Development Engineer II

    2 days ago

    Madison, Wisconsin, United States Yahara Software Full time

    Job OpportunityWe are seeking a highly skilled and motivated Software Development Engineer II to join our innovative Software Development team in Madison, Wisconsin.This is a full-time, in-house salaried position with competitive salary and benefits. As a key member of our team, you will be involved in the entire software development lifecycle for multiple...

  • Software Development Engineer

    4 days ago

    Madison, Wisconsin, United States Yahara Software Full time

    Job Title: Software Development EngineerWe are seeking a highly skilled Software Development Engineer to join our innovative Software Development team in Madison, Wisconsin.This position will be involved in the entire software development lifecycle for multiple projects and collaborate with internal and external cross-functional teams to deliver project...

  • Technical Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Baker Tilly Virchow Krause Full time

    Job Description**Support Specialist (Financial Focus)**We are seeking a highly skilled Support Specialist to join our team at Baker Tilly US, LLP. As a Support Specialist, you will provide high-level technical support to clients for Civic Systems accounting and human resource management software suite.Key Responsibilities:Provide technical support to solve...

  • Desktop Support Specialist

    2 days ago

    Madison, Wisconsin, United States VIA Technical Full time

    Job Title: Desktop Support SpecialistVIA Technical is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Responsibilities:Manage Service Management ticket queues to ensure effective prioritization and commitment.Ensure the...

  • Technical Support Specialist

    4 days ago

    Madison, United States SVA Inc Full time

    ** Technical Support Specialist** **Job Category****:** Internal IT **Requisition Number****:** TECHN001146 Showing 1 location **Job Details** **Description** SVA is looking for an IT Technical Support Specialist to join our Madison, WI team! This is the opportunity you have been looking for to collaborate with an accomplished and diverse team of...

  • Technical Support Specialist

    4 weeks ago

    Madison, United States SVA Inc Full time

    ** Technical Support Specialist** **Job Category****:** Internal IT **Requisition Number****:** TECHN001146 Showing 1 location **Job Details** **Description** SVA is looking for an IT Technical Support Specialist to join our Madison, WI team! This is the opportunity you have been looking for to collaborate with an accomplished and diverse team of...

  • Technical Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Beacon Hill Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Beacon Hill Technologies. As a key member of our internal Help Desk team, you will provide advanced technical support for complex issues, manage software deployments, and assist with automation and configuration management across our agency's systems.Key...

  • Technical Support Specialist

    1 week ago

    Madison, Mississippi, United States LogicomUSA Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at LogicomUSA. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective technical support to customers via phone, email, and...

  • Technical Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Beacon Hill Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Beacon Hill Technologies. As a key member of our internal Help Desk team, you will provide advanced technical support for complex issues, manage software deployments, and assist with automation and configuration management across our agency's systems.Key...

  • Technical Support Specialist

    3 weeks ago

    Madison, Wisconsin, United States Beacon Hill Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. As a key member of our internal Help Desk team, you will be responsible for providing advanced technical support to our staff, managing software deployments, and assisting with automation and configuration management across our systems.Key...

  • Software Development Engineer I

    4 months ago

    Madison, United States Yahara Software Full time

    Job DescriptionJob DescriptionSalary: Join our team! We have an exciting opening for a full-time Software Developer to join our innovative Software Development team in Madison, Wisconsin!This position will be involved in the entire software development lifecycle for multiple projects and collaborate with internal and external cross-functional teams to...

  • Technical Support Specialist

    1 month ago

    Madison, United States Dorman Inc Full time

    Technical Support Specialist Apply now » Date: Aug 23, 2024 Location: Madison, IN, US, 47250 Company: Dorman Products Job Summary At SuperATV we are working to WOW our customers with innovative, race-tested products and world class customer service. Currently, we have a new opportunity to add a highly skilled Technical Support Specialist. This role...

  • Technical Systems Specialist

    5 days ago

    Madison, Wisconsin, United States KennedyC Full time

    Technical Systems SpecialistKennedyC is seeking a highly skilled Technical Systems Specialist to join our team in Madison, WI. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues across CRM, CMS, and database systems. Your expertise in system architectures, data integrations, and APIs will be essential in...

  • Technical Support Specialist

    1 month ago

    Madison, Wisconsin, United States Creative Financial Staffing Full time

    Technical Support SpecialistOn-Site | Full-Time | Dynamic CompanyABOUT OUR CLIENTA well-established healthcare technology firm committed to serving a diverse community.This role offers a pathway within a large organization with various career advancement opportunities.A collaborative environment led by a supportive manager who fosters personal and...

  • Software Development Engineer II

    4 months ago

    Madison, United States Yahara Software Full time

    Job DescriptionJob DescriptionSalary: Join our team at Yahara Software! We have an exciting opening for a full-time Software Developer (Mid-Level) to join our innovative Software Development team in Madison, Wisconsin!This position will be involved in the entire software development lifecycle for multiple projects and collaborate with internal and external...

  • Technical Systems Specialist

    6 days ago

    Madison, United States KennedyC Full time

    KennedyC is looking for a Technical Systems Specialist to join our team in Madison, WI. We are looking for a highly technical and customer-focused individual to excel in system troubleshooting, configuration and data analysis. You will handle escalations related to system functionality and collaborate closely with Account Executives, Web Developers,...

Software Technical Specialist

3 months ago

Madison, United States Afimilk Ltd Full time

The main purpose of the Software Technical Specialist position is to:

  • Deliver first-in-class technical support & complex software technical resolutions to North America and South 
  • America dealer organizations. Ensure heavy engagement in product training and develop a deep understanding of 
  • Afimilk software systems and SQL databases. Effectively work in a collaborative environment to resolve complex 
  • software-related issues as well as be effective in independently trouble-shooting issues and reaching resolutions, remotely.  


Primary Duties

  • Participate in company training sessions and or meetings as required. 
  • Provide remote training and guidance to dealers and end customers through remote management tools. 
  • Support end users and dealers via phone, at dealerships and on farms (when applicable). 
  • Respond to service calls and direct inquiries daily. 
  • Provide after hours and weekend support on a rotational “on-call” basis. 
  • Provide comprehensive communication and follow ups with Dealers, HQ Support, and all regional Afimilk staff. 
  • Ability to document and maintain records in our service call ticketing system. 
  • Perform daily management of service call statuses to ensure all service calls are being responded to in a timely 
  • fashion, entered in the ticketing system and documented correctly, and closed in a timely fashion. 
  • Develop a deep understanding of Afimilk software and infrastructure. 
  • Other duties and responsibilities as assigned. 


Qualifications

  • Knowledge of Modern US dairy practices is a plus.
  • Expert knowledge in TCP\IP, SQL, routers, Windows OS (XP\7\8\10\11), WIFI systems.
  • Fluent in both speaking and writing Spanish is a plus.
  • Computer Science degree preferred.
  • Areas of focus in application administration, OS administration, and networking preferred.
  • Excellent communication skills (written and verbal)
  • Prior understanding of Afimilk products is a plus.
  • Ability to work within a team and comfortable working alone.
  • Flexibility to travel on a limited basis.
  • Critical listening skills
  • CRM and service case management experience
  • Experience with herd management software is a plus.
  • Self-motivated with a drive to succeed.
  • Ability to work independently and as a team member.
  • Schedule flexibility
  • Ability and willingness to be present on dairy farms.