We have other current jobs related to this field that you can find below
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Technical Support Specialist
5 hours ago
Scottsdale, Arizona, United States AccountabilIT LLC Full timeAccountabilIT is a comprehensive IT services provider based in Scottsdale, specializing in Cybersecurity, Service Desk, Cloud and Virtualization, Disaster Recovery, Managed and Professional Services. We prioritize internal advancement and view our Service Desk as a pivotal platform for nurturing your IT career. A Technical Support Specialist serves as the...
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Technical Support Specialist
6 days ago
Scottsdale, Arizona, United States BGSF Full timeBGSF Inc. is looking for a Technical Support Specialist to become a vital part of our team, engaging directly with client projects in a hybrid work environment.Position OverviewThe Technical Support Specialist will provide assistance to various centers within our network, managing daily tasks and responsibilities as assigned. Key duties include the upkeep of...
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Technical Support Specialist
3 months ago
Scottsdale, United States The Intersect Group Full timeJob Title: Technical Support Specialist Schedule: Hybrid 3 days on-site, 2 days remoteDuration: 6 month contract to hire Job Description: The Technical Support Specialist is responsible for providing technical assistance and support to clients and end-users experiencing technical issues with software, hardware, or other technology products. This position...
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Technical Support Specialist
6 days ago
Scottsdale, Arizona, United States Inventiv Technologies, LLC Full timeJob OverviewSUMMARY:The primary objective of our team is to ensure exceptional satisfaction for our clients. The Technical Support Specialist is crucial in achieving this goal.This role involves managing escalated support inquiries for the Service Delivery Team, addressing issues both remotely and on-site.When assistance is required, the Technical Support...
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Technical Support Specialist
1 hour ago
Scottsdale, Arizona, United States TEKsystems Full timeTEKsystems is seeking a Technical Support Specialist to enhance our client's IT infrastructure. We are looking for a candidate interested in transitioning to a permanent position following the contract period. Position Overview: This role involves providing service desk and desktop support, where the individual will handle incoming calls from a...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States TEKsystems Full timePosition OverviewWe are seeking a dedicated Technical Support Specialist to enhance our Service Desk Team. This role involves providing comprehensive virtual assistance to our clients, ensuring their technical needs are met efficiently.Key Responsibilities:Handle incoming support requests via phone and email, providing timely resolutions.Manage daily...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States TEKsystems Full timeTEKsystems is seeking a Technical Support Specialist to enhance our client's IT operations. This role is ideal for individuals looking to transition into a permanent position following the contract period. Position Overview: The role involves providing assistance at the service desk and desktop support, where the individual will manage incoming calls...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States TEKsystems Full timeTEKsystems is seeking a Technical Support Specialist to enhance our client's IT infrastructure. We are looking for a dedicated individual interested in transitioning to a permanent position following the contract period. Position Overview: This role primarily involves service desk and desktop support, where the selected candidate will manage incoming...
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Technical Support Specialist
6 days ago
Scottsdale, Arizona, United States Vaco Full timePosition OverviewVaco is collaborating with a leading organization to identify a Technical Support Specialist for their IT support division. This role is pivotal in delivering comprehensive technical assistance and customer service to end-users, focusing on desktop systems and related applications.Key ResponsibilitiesAct as the primary contact for all...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States SmartRent Full timeAbout Us SmartRent, Inc. is a pioneering provider of smart home and property management solutions tailored for the rental housing sector. Recognized for our innovative contributions to the proptech industry, we have received accolades such as HousingWire's Tech100 Real Estate awards for three consecutive years and a spot on Deloitte's Technology Fast 500TM...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States Irvine Technology Corporation Full timeTechnical Support SpecialistLocation: Scottsdale, AZWork Model: Hybrid (3 days Onsite / 2 days Remote, with Saturday shifts on a rotational basis)Duration: Month-to-month contract with potential for extension (Contract to Permanent preferred)Hourly Rate: $23-$27/hr (maximum)Deliver assistance via phone, remote access, and service desk incident...
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Lead Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States Workiva Full timeThe Lead Technical Support Specialist (LTSS) addresses client inquiries across our Workiva solutions. This position guarantees prompt resolution of client concerns, implements sophisticated strategies to avert future issues, and guides fellow support specialists. They deliver both technical and functional assistance through various channels, ensuring...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States LTIMindtree Full timeAbout LTIMindtree:LTIMindtree is a leading global technology consulting and digital solutions firm dedicated to helping businesses across various sectors transform their operations, foster innovation, and achieve growth through the effective use of digital technologies. As a trusted partner to over 700 clients, LTIMindtree leverages its extensive expertise...
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Technical Support Specialist
3 hours ago
Scottsdale, Arizona, United States LTIMindtree Full timeCompany Overview:LTIMindtree is a leading global technology consulting and digital solutions firm that empowers businesses across various sectors to transform their operational models, enhance innovation, and drive growth through the adoption of digital technologies. As a trusted partner to over 700 clients, LTIMindtree leverages deep domain knowledge and...
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Scottsdale, Arizona, United States Axway Software SA Full timePosition OverviewIn the pursuit of facilitating organizations' digital evolution, we are excited to welcome a new Technical Support Specialist (MFT/B2Bi) to the Axway team. Are you prepared to make an impact? Join us!Collaboration is Key. Axway is a leader in enterprise integration, with over two decades of experience in transforming businesses of all sizes....
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Technical Support Specialist
7 hours ago
Scottsdale, Arizona, United States Inventiv Technologies, LLC Full timeJob OverviewSUMMARY:The primary objective of our team is to ensure exceptional satisfaction for our clients. The Support Engineer is crucial in achieving this goal.This role involves managing escalated support inquiries for the Service Delivery Team, which may require remote assistance or on-site intervention.When challenges arise, the Support Engineer can...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States Inventiv Technologies, LLC Full timeJob OverviewPOSITION SUMMARY:The primary objective of our team is to ensure client satisfaction. The IT Service Engineer is crucial in achieving this goal.This role involves managing escalated support inquiries for the Service Delivery Team, which may require remote assistance or on-site intervention.When challenges arise, the IT Service Engineer can seek...
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ServiceNow Technical Architect
1 month ago
Scottsdale, United States C4 Technical Services Full timeJob DescriptionJob DescriptionServiceNow Technical ArchitectContract : 240 Hours total for 19 weeks project.RemoteJob Description: Following rapid expansion of new client initiatives, the SaaS practice is seeking a skilled ServiceNow Architect with strong ServiceNow experience to join our dynamic solutions team.Role and Accountabilities:This opportunity...
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Technical Support Specialist
3 hours ago
Scottsdale, Arizona, United States ScaleneWorks People Solutions LLP Full timePosition: Application Support Analyst ILocation: Scottsdale, AZEmployment Type: ContractJob Responsibilities:Under direct supervision, the Application Support Analyst I evaluates escalated concerns and inquiries related to various applications, including Point of Sale systems, SAP, and payment processing applications.This role involves documenting user...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States ScaleneWorks People Solutions LLP Full timePosition: Product Support Analyst ILocation: Scottsdale, AZEmployment Type: ContractJob Overview:Under direct supervision, the Product Support Analyst I evaluates escalated inquiries and concerns, focusing on applications such as Point of Sale, SAP, and payment processing systems.This role also entails documenting user feedback on applications and suggesting...
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Technical Support Specialist
1 month ago
• Respond to Technical Inquiries: Receive and respond to technical support inquiries via various channels such as phone, email, TEAMS/chat, or in-person. Troubleshoot issues reported by users, identify root causes and provide timely resolutions or workarounds.
• Remote Assistance: Utilize remote desktop tools (Kaseya and TeamViewer) and
troubleshooting techniques to assist users remotely in resolving technical issues. Provide step-by-step guidance and instructions to users to troubleshoot and resolve problems independently when possible.
• Escalation Management: Escalate unresolved or complex technical issues to appropriate internal teams, such as Tier 2 support or 3rd party managed service provider (MSP,) for further investigation and resolution. Follow escalation procedures and ensure timely communication with users regarding the status of their inquiries.
• Employee Onboarding: Perform initial setup of computers, user accounts in various software systems, group memberships, data access permissions, and coordination of laptop shipping.
• Ensure work is being carried out in a timely and proper fashion and per stated service level agreements (SLAs).
• Oversee user system account additions, moves, and changes.
• Perform other duties or special projects, as required, in support of the department's goals.
• Responsible for maintaining an accurate inventory of computers, hardware, and software ensuring compliance with all internal policies and external licensing requirements.