We have other current jobs related to this field that you can find below

  • Technical Support Specialist

    5 hours ago

    Scottsdale, Arizona, United States AccountabilIT LLC Full time

    AccountabilIT is a comprehensive IT services provider based in Scottsdale, specializing in Cybersecurity, Service Desk, Cloud and Virtualization, Disaster Recovery, Managed and Professional Services. We prioritize internal advancement and view our Service Desk as a pivotal platform for nurturing your IT career. A Technical Support Specialist serves as the...

  • Technical Support Specialist

    6 days ago

    Scottsdale, Arizona, United States BGSF Full time

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  • Technical Support Specialist

    3 months ago

    Scottsdale, United States The Intersect Group Full time

    Job Title: Technical Support Specialist Schedule: Hybrid 3 days on-site, 2 days remoteDuration: 6 month contract to hire Job Description: The Technical Support Specialist is responsible for providing technical assistance and support to clients and end-users experiencing technical issues with software, hardware, or other technology products. This position...

  • Technical Support Specialist

    6 days ago

    Scottsdale, Arizona, United States Inventiv Technologies, LLC Full time

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  • Technical Support Specialist

    1 hour ago

    Scottsdale, Arizona, United States TEKsystems Full time

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  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States TEKsystems Full time

    Position OverviewWe are seeking a dedicated Technical Support Specialist to enhance our Service Desk Team. This role involves providing comprehensive virtual assistance to our clients, ensuring their technical needs are met efficiently.Key Responsibilities:Handle incoming support requests via phone and email, providing timely resolutions.Manage daily...

  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States TEKsystems Full time

    TEKsystems is seeking a Technical Support Specialist to enhance our client's IT operations. This role is ideal for individuals looking to transition into a permanent position following the contract period. Position Overview: The role involves providing assistance at the service desk and desktop support, where the individual will manage incoming calls...

  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States TEKsystems Full time

    TEKsystems is seeking a Technical Support Specialist to enhance our client's IT infrastructure. We are looking for a dedicated individual interested in transitioning to a permanent position following the contract period. Position Overview: This role primarily involves service desk and desktop support, where the selected candidate will manage incoming...

  • Technical Support Specialist

    6 days ago

    Scottsdale, Arizona, United States Vaco Full time

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  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States SmartRent Full time

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  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Irvine Technology Corporation Full time

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  • Lead Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Workiva Full time

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  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States LTIMindtree Full time

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  • Technical Support Specialist

    3 hours ago

    Scottsdale, Arizona, United States LTIMindtree Full time

    Company Overview:LTIMindtree is a leading global technology consulting and digital solutions firm that empowers businesses across various sectors to transform their operational models, enhance innovation, and drive growth through the adoption of digital technologies. As a trusted partner to over 700 clients, LTIMindtree leverages deep domain knowledge and...

  • Technical Support Specialist for Software Solutions

    5 days ago

    Scottsdale, Arizona, United States Axway Software SA Full time

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  • Technical Support Specialist

    7 hours ago

    Scottsdale, Arizona, United States Inventiv Technologies, LLC Full time

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  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Inventiv Technologies, LLC Full time

    Job OverviewPOSITION SUMMARY:The primary objective of our team is to ensure client satisfaction. The IT Service Engineer is crucial in achieving this goal.This role involves managing escalated support inquiries for the Service Delivery Team, which may require remote assistance or on-site intervention.When challenges arise, the IT Service Engineer can seek...

  • ServiceNow Technical Architect

    1 month ago

    Scottsdale, United States C4 Technical Services Full time

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  • Technical Support Specialist

    3 hours ago

    Scottsdale, Arizona, United States ScaleneWorks People Solutions LLP Full time

    Position: Application Support Analyst ILocation: Scottsdale, AZEmployment Type: ContractJob Responsibilities:Under direct supervision, the Application Support Analyst I evaluates escalated concerns and inquiries related to various applications, including Point of Sale systems, SAP, and payment processing applications.This role involves documenting user...

  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States ScaleneWorks People Solutions LLP Full time

    Position: Product Support Analyst ILocation: Scottsdale, AZEmployment Type: ContractJob Overview:Under direct supervision, the Product Support Analyst I evaluates escalated inquiries and concerns, focusing on applications such as Point of Sale, SAP, and payment processing systems.This role also entails documenting user feedback on applications and suggesting...

Technical Support Specialist

1 month ago

Scottsdale, United States The Intersect Group Full time

• Respond to Technical Inquiries: Receive and respond to technical support inquiries via various channels such as phone, email, TEAMS/chat, or in-person. Troubleshoot issues reported by users, identify root causes and provide timely resolutions or workarounds.

• Remote Assistance: Utilize remote desktop tools (Kaseya and TeamViewer) and

troubleshooting techniques to assist users remotely in resolving technical issues. Provide step-by-step guidance and instructions to users to troubleshoot and resolve problems independently when possible.

• Escalation Management: Escalate unresolved or complex technical issues to appropriate internal teams, such as Tier 2 support or 3rd party managed service provider (MSP,) for further investigation and resolution. Follow escalation procedures and ensure timely communication with users regarding the status of their inquiries.

• Employee Onboarding: Perform initial setup of computers, user accounts in various software systems, group memberships, data access permissions, and coordination of laptop shipping.

• Ensure work is being carried out in a timely and proper fashion and per stated service level agreements (SLAs).

• Oversee user system account additions, moves, and changes.

• Perform other duties or special projects, as required, in support of the department's goals.

• Responsible for maintaining an accurate inventory of computers, hardware, and software ensuring compliance with all internal policies and external licensing requirements.