Remediation Project Manager

4 weeks ago

Plymouth, United States AdvantEdge Full time

Position: Remediation Project Manager, Account Coordination

Location: Plymouth, MN 55442

Duration: 12 Months

Job Type: Contract

Work Type: Remote

Shift: (Mon- Fri) (08.00 AM-4.30 PM)

Pay Rate: $35-40/Hr. on w2


Job Description


Qualifications:


MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS


Education and Experience Required

  • Minimum 4 years Project Management experience required
  • University / College degree (BA) preferred
  • PMI Certification is a plus

Technical Knowledge and Skills

  • Position requires a significant amount of phone and email correspondence, strong verbal and written communication skills required
  • Experience in medical device industry is preferred
  • Excellent customer service skills required

Abilities

  • Self-starter
  • Strong analytical and problem-solving skills
  • Negotiation and collaboration skills

Impact and Scope

  • Errors would result in additional time and cost to the company, as well as potential loss of customer accounts

Key Internal and External Relationships

  • All colleagues within Company including senior management
  • Contracted Field service engineers, Project Managers, and Data Entry Clerks
  • Customer representatives in Hospital Management including but not limited to Materials Management, Biomedical Engineering, and Clinical

Planning and Decision Making

  • Assist Senior Managers in their decisions by data preparation and analysis
  • Develop proposals with solid rationale
  • Supervision is available for escalated issues

POSITION RESPONSIBILITIES:

  • Project Management skills: as primary liaison between the client and the Customer Accounts, the manager will act as the primary point of contact for all communication and approvals regarding resource allocation and account scheduling
  • Support creation and maintenance of a Master Schedule to facilitate coordinated scheduling
  • Create, communicate, and manage detailed plans with Customer Accounts
  • Manage Resource allocations for account scheduling
  • Co-manage assigned Resources (provide work location, schedule, instructions, etc.)
  • Provide ongoing management of timelines and resource logistics (Change Management)
  • Where appropriate, coordinate return of affected devices to a Company location
  • Provide a forecast of Customer Account scheduling targets
  • Document account statuses, provide Quality record

Program support

  • Implement various business process improvement and automation initiatives
  • Facilitate 3rd Party resource training
  • Follow-up on KPIs associated with Resource performance to correct underperforming indicator
  • Review / audit documentation, and support reconciliation of project records
  • Assure compliance of project to applicable laws, regulations and standards, good business practices, and company documented procedures
  • Communication skills: strong customer centric communication skills required to support project completion with minimal Customer impact
  • Computer skills: proficient use of MS Excel, MS Outlook, Adobe Acrobat, and MS Word expected
  • Other duties as assigned by supervisor
  • Work environment may be an office or home setting

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