Sales EngineerTechnical Sales Engineer
2 weeks ago
Experience MUST HAVEs: 2 Years of Experience in Machining and Parts sales Excel VBA Chat GPT
Employment Type/ Standard operating hours: Fulltime Hybrid 75 Monday to Thursday (3040 Hrs a week)
***U.S. Citizens Permanent Residents and Visa holders (Visa holders must be able to communicate effectively).
Company Overview:
The company specializes in precision CNC machining delivering highquality tighttolerance components for industries such as aerospace medical and mining. Our mission is to solve our customers most complex challenges through innovative machining solutions. As we continue to grow we are looking for a technically skilled Sales Engineer to play a key role in customer development and technical solution creation.
Position Overview:
The Sales Engineer will work closely with the Account Manager (formerly Business Development Manager) to develop and maintain strong relationships with new and existing customers. This role requires a blend of technical expertise and interpersonal skills as you will be responsible for understanding customer needs providing technical consultation and ensuring our manufacturing capabilities align with their requirements.
You will be instrumental in growing the business by engaging directly with customers both over the phone and in person to build trust and ensure longterm partnerships.
Key Responsibilities:
Customer Engagement: Initiate and maintain conversations with customers both current and prospective to understand their needs and propose technical solutions.
Build strong trustbased relationships through effective communication in person via phone and email.
Technical Consultation: Serve as the primary technical resource for customers translating their needs into feasible machining solutions that meet technical and budgetary requirements.
Solution Development: Collaborate with the production and engineering teams to develop tailored solutions for customer projects.
Quoting & Estimations: Provide detailed technical input to support accurate job estimates including materials timelines and production resources.
Collaborative Sales Development: Work handinhand with the Account Manager to develop and strengthen relationships with new and existing customers aligning technical solutions with overall business objectives.
Process Improvement: Partner with internal teams to standardize and improve quoting estimating and production processes focusing on efficiency and customer satisfaction.
Industry Knowledge: Keep uptodate with CNC machining advancements and industry trends to ensure that Machine Times offerings remain competitive and cuttingedge.
Qualifications:
Bachelors Degree in Engineering Mechanical Engineering or a related technical field.
2 years of experience in a technical sales engineering or manufacturing role with CNC machining experience preferred.
Strong understanding of manufacturing processes particularly CNC machining and the ability to explain these processes to both technical and nontechnical audiences.
Excellent verbal and written communication skills with the ability to hold
meaningful conversations that build and strengthen customer relationships.
Proven experience in quoting and estimating jobs in a machining or manufacturing environment.
Ability to work collaboratively with internal teams and the Account Manager to ensure seamless customer experiences.
Proficiency in Microsoft Office and CRM software; experience with JobBOSS2
and/or QuickBooks Online is a plus.
Strong problemsolving skills and a proactive customerfocused mindset.
Preferred Qualifications:
Knowledge of ITAR AS9100 or similar regulatory frameworks.
Familiarity with ERP and CRM systems for tracking sales processes and
managing customer data.
Experience working in growing businesses or startups.
What We Offer:
A dynamic teamoriented environment where your technical expertise and
customer relationship skills make a direct impact.
Opportunities for professional growth and career advancement in a rapidly
expanding company.
Competitive salary bonus structure and benefits package.
Exposure to advanced CNC machining technologies and processes.
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