Contact Center Expert
7 days ago
Contact Center Expert
Phoenix AZ
For one of our clients we are looking for a skilled Contact Center Expert with 15 years of experience in Cisco UCCE Nuance Speech Suite (IVR) and other contact center technologies. The ideal candidate will be able to integrate seamlessly into clients team with minimal transition time and require little oversight. This role is crucial for driving improvements in our contact center processes organizational structure and skill development. Preferably experience working with Utilities.
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Contact Center Representative
3 weeks ago
Phoenix, United States CopperPoint Insurance Companies Full timeCopperPoint has an exciting opportunity for a Contact Center Representative in the Phoenix, AZ area. The Contact Center Representative will deliver excellent customer service, in a fast-paced contact center environment, while investigating and responding to incoming telephone calls, e-mails, and portal inquiries. This includes inquiries from new/existing...
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Contact Center Representative
4 weeks ago
Phoenix, United States CopperPoint Insurance Companies Full timeCopperPoint has an exciting opportunity for a Contact Center Representative in the Phoenix, AZ area. The Contact Center Representative will deliver excellent customer service, in a fast-paced contact center environment, while investigating and responding to incoming telephone calls, e-mails, and portal inquiries. This includes inquiries from new/existing...
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Contact Center Representative
3 weeks ago
Phoenix, United States CopperPoint Insurance Companies Full timeCopperPoint has an exciting opportunity for a Contact Center Representative in the Phoenix, AZ area. The Contact Center Representative will deliver excellent customer service, in a fast-paced contact center environment, while investigating and responding to incoming telephone calls, e-mails, and portal inquiries. This includes inquiries from new/existing...
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Director of Contact Center Technology
2 weeks ago
Phoenix, Arizona, United States Irvine Technology Corporation Full timeDirector, Contact Center TechnologyWe are seeking a seasoned professional to lead our Contact Center Technology organization. This role will oversee the development and implementation of a strategic vision for customer contact and call center technology.Key Responsibilities:Develop and implement a technology roadmap for the Contact Center organization.Build...
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Contact Center Technology Director
2 weeks ago
Phoenix, Arizona, United States Irvine Technology Corporation Full timeJob OpportunityWe are seeking a highly skilled Director, Contact Center Technology to lead our customer contact and call center technology organization. This role will oversee a contact center technology ecosystem that includes Genesys Cloud CCaaS and Dynamics365 CRM.Key Responsibilities:Develop and implement a strategic vision for the Customer Contact and...
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Five9 Cloud Contact Center Architect
1 week ago
Phoenix, Arizona, United States JobRialto Full timeJob Title: Five9 ArchitectJobRialto is seeking a highly skilled Five9 Architect to join our team. As a key member of our organization, you will be responsible for designing and implementing contact center solutions using the Five9 cloud contact center platform.About the Role:We are looking for a senior architect with deep insights into contact center...
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Contact Center Team Lead
2 weeks ago
Phoenix, Arizona, United States Peckham Full timeContact Center Supervisor Job DescriptionAt Peckham, we are committed to providing exceptional customer service and support to our clients. We are seeking a highly skilled and experienced Contact Center Supervisor to lead our team of customer service representatives.Key Responsibilities:Lead a team of customer service representatives and provide guidance on...
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Contact Center Technology Director-Hybrid
6 days ago
Phoenix, United States Irvine Technology Corporation (ITC) Full timeDirector, Contact Center TechnologyWe have an immediate need for a Director, Contact Center Technology to join a financial services company for a direct hire position. This role will oversee a contact center technology ecosystem that includes Genesys Cloud CCaaS and Dynamics365 CRM. Location: Hybrid, 4 days onsite in Phoenix, AZThis job expects to pay about...
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Student Contact Center
3 weeks ago
Phoenix, United States Grand Canyon Education, Inc. Full timeGrand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center. Purpose within the Organization: The purpose of this position is to assist the Student Contact Center department with administrative duties. Note: The purpose of this position is to transition student...
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Bilingual Contact Center Supervisor
2 weeks ago
Phoenix, Arizona, United States Peckham Full timeJob SummaryThe Bilingual Contact Center Supervisor is a leadership role that oversees a team of customer service representatives. The successful candidate will provide guidance, coaching, and training to ensure excellent customer service and meet quality standards.Main ResponsibilitiesLead a team of customer service representatives and provide guidance on...
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Bilingual Contact Center Supervisor
3 days ago
Phoenix, Arizona, United States Peckham Full timeJob SummaryThe Bilingual Contact Center Supervisor is a leadership role that oversees a team of customer service representatives. The successful candidate will provide guidance, coaching, and training to ensure excellent customer service and team performance.Main ResponsibilitiesLead a team of customer service representatives and provide guidance on Peckham...
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Business Development Representative
1 month ago
Phoenix, United States Expert Institute Full timeCompany DescriptionAt Expert Institute, we're building the smarter future of legal technology. Through our cloud-based service platform, Expert iQ, we empower attorneys with the resources, data, and insights they need to prepare for and win their cases. Our sales department moves quickly, but so does your potential for promotion. Our leaders value sales...
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Business Development Representative
1 month ago
Phoenix, United States Expert Institute Full timeCompany DescriptionAt Expert Institute, we're building the smarter future of legal technology. Through our cloud-based service platform, Expert iQ, we empower attorneys with the resources, data, and insights they need to prepare for and win their cases. Our sales department moves quickly, but so does your potential for promotion. Our leaders value sales...
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Contact Center Team Lead
4 weeks ago
Phoenix, Arizona, United States Peckham Full timeJob SummaryThe Contact Center Supervisor provides leadership and direction to a team of customer service representatives who handle inbound calls. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory duties.Main ResponsibilitiesLead a team of customer service representatives and provide...
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Contact Center Team Lead
1 month ago
Phoenix, Arizona, United States Peckham Full timeJob SummaryThe Contact Center Supervisor provides leadership and direction to a team of customer service representatives who handle inbound calls only. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory departmental duties.Main Duties and ResponsibilitiesLead a team of 10+ agents and...
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Contact Center Representative
1 week ago
Phoenix, United States Medix Full timeMedix Healthcare:Overview:Contact Center Representative (CSR)Schedule: M-F 8AM-5PM (Looking For Weekend Flexibility As Well)HIRING ASAP Pay: $20/HR Location: Phoenix, AZ (Potential For Hybrid After Training)MUST HAVE QUALIFICATIONS:High School Diploma Or GED Required 1 Year Of Call Center Typer Experience 6 Months In A Healthcare Background Detail...
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Administrative Assistant
3 weeks ago
Phoenix, Arizona, United States Grand Canyon Education, Inc. Full timeJob SummaryGrand Canyon Education, Inc. is seeking a highly motivated and organized Administrative Assistant to support the Student Contact Center department. As a key member of our team, you will play a vital role in ensuring the smooth operation of our student support services.Key ResponsibilitiesAssist Student Contact Center leadership with administrative...
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Business Development Representative
1 month ago
Phoenix, United States Expert Institute Full timeCompany Description At Expert Institute, we're building the smarter future of legal technology. Through our cloud-based service platform, Expert iQ, we empower attorneys with the resources, data, and insights they need to prepare for and win their cases. Our sales department moves quickly, but so does your potential for promotion. Our leaders value sales...
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Business Development Representative
4 weeks ago
Phoenix, United States Expert Institute Full timeCompany Description At Expert Institute, we're building the smarter future of legal technology. Through our cloud-based service platform, Expert iQ, we empower attorneys with the resources, data, and insights they need to prepare for and win their cases. Our sales department moves quickly, but so does your potential for promotion. Our leaders value sales...
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Contact Agent
1 month ago
Phoenix, United States Randstad North America, Inc. Full timeSeeking Contact Agents/ Call Center Representatives for a contract opportunity working for a global technology services leader providing support within the financial industry! Position located in Phoenix, AZ, 85034 - - THIS IS NOT A REMOTE POSITION - Agent, Insurance, Staffing