Student Contact Center
5 days ago
Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center.
Purpose within the Organization:
The purpose of this position is to assist the Student Contact Center department with administrative duties.
Note: The purpose of this position is to transition student workers to full-time employees upon graduation. This position is not eligible for Visa sponsorship. Therefore, F-1 students will not be considered for this position. F-1 students may apply to other student worker positions.
Responsibilities Related to Purpose:
- Assist Student Contact Center leadership with administrative tasks.
- Assist with recruiting and onboarding process.
- Assist with creating various work and training schedules.
- Collect, maintain, and ensure the accuracy of various data.
- Produce ad hoc reports and data as needed.
- Maintain paper and electronic filing systems.
- Answer incoming calls and emails.
- Other duties as assigned.
- Availability Monday - Friday from 8:00am -7:00pm.
- Able to consistently work 15-20 hours weekly.
- Must be available to work most of summer and other school breaks.
- Have intermediate knowledge of MS Excel.
- Computer experience with MS Outlook and Word.
- Experience providing excellent customer service in person and over the phone.
- Strong organizational skills and attention to detail.
- Strong communication both written and verbal.
- Ability to maintain professionalism and confidentiality.
- Willingness to work, learn, and be flexible.
- Positive attitude.
- Self-directed/motivated.
- Dependable and punctual.
Grand Canyon Education is committed to a student first policy.
Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
- Enrolled at GCU as a full-time student in a Bachelor's program or Master's program.
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University.
Physical Requirements:
- Sitting: 4-6 hours a day depending on schedule.
- Standing: 1-2 hours
- Walking: 1-2 hours
- Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.
Pay Rate: Minimum Wage
Expected End Date: June 30, 2025
Manager: Student Contact Center - Assistant Director
Must be able to work 100% on-site
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