Air Specialist

5 days ago


Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

BASIC PURPOSE: Responsible for obtaining and maintaining air space inventory for the passengers on the Air program. Act as primary resource for all customer related issues pertaining to the standards, implementation and delivery of the air program.


POSITION RESPONSIBILITIES:

  • Secure air using airline block space or free sell, while adhering to cost guidelines.
  • Process airline schedule changes, booking and ticketing.
  • Monitor air travel reservations for accuracy and cost guidelines. Process and adjust changes, cancellations and ticketing.
  • Provide support and coordination for air reservations to internal departments and customers.
  • Process quality control checks prior to sailings from 50-180 days out to ensure flights are booked according to sailing requirements.
  • Assist with reservations for interrupted services in instances of trip delay, weather, delayed ship, etc.
  • Assist with air deviation requests including requests for specific airlines, flights and dates.
  • Perform other job-related functions as assigned.


KNOWLEDGE AND EXPERIENCE:


EDUCATION: High school diploma or equivalent. Associates Degree, Travel Agency School Certification or any equivalent combination of relevant background and work experience.


EXPERIENCE: One year experience with a cruise line/tour operation and/or airline reservations experience. Familiar with airline policy and procedures, and contract pricing, preferred.


KNOWLEDGE & SKILLS:

  • Excellent customer relations skills. Proficient in the English language.
  • Strong written and verbal communication skills to effectively assist passengers and relay appropriate information to management and related departments.
  • Exceptional organizational skills to maintain records of customer files.
  • Must be able to work under pressure. Superior interpersonal skills to work effectively with others. Must be PC literate with working knowledge of Microsoft Office suite.
  • Proficient in Sabre program with two years' experience preferred for team members working with the NCL brand. Proficient in Amadeus program with two years' experience preferred for team members working with the OCI/RSSC brands.
  • Flexibility regarding peak-time work requirements.


To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.



  • Miami, United States Federal Aviation Administration Full time

    Job SummaryThe Federal Aviation Administration (FAA) is seeking a highly skilled Air Traffic Control Specialist to join our team. As a Staff Support Specialist, you will play a critical role in providing tactical, strategic, and administrative support to multiple program areas within the FAA.Key ResponsibilitiesProvide comprehensive knowledge of the air...


  • Miami, United States ACF Full time

    Position Overview As an Air Compressor Service Specialist, you will play a crucial role in delivering exceptional service and maintenance for air compression systems. This position primarily serves Northern Broward and Palm Beach Counties. Key Responsibilities Execute technical tasks, including mechanical and electrical troubleshooting, as well as repairs of...

  • Air Specialist

    3 weeks ago


    Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    BASIC PURPOSE: Responsible for obtaining and maintaining air space inventory for the passengers on the Air program. Act as primary resource for all customer related issues pertaining to the standards, implementation and delivery of the air program.POSITION RESPONSIBILITIES:Secure air using airline block space or free sell, while adhering to cost...

  • Air Specialist

    2 weeks ago


    miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    BASIC PURPOSE: Responsible for obtaining and maintaining air space inventory for the passengers on the Air program. Act as primary resource for all customer related issues pertaining to the standards, implementation and delivery of the air program.POSITION RESPONSIBILITIES:Secure air using airline block space or free sell, while adhering to cost...

  • Air Specialist

    1 week ago


    miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    BASIC PURPOSE: Responsible for obtaining and maintaining air space inventory for the passengers on the Air program. Act as primary resource for all customer related issues pertaining to the standards, implementation and delivery of the air program.POSITION RESPONSIBILITIES:Secure air using airline block space or free sell, while adhering to cost...


  • Miami, United States Ottimo Resources Full time

    **Job Summary**Ottimo Resources, a leading freight forwarding and transportation company, is seeking a highly skilled Air Operations Specialist to join their team.The Air Operations Specialist will be responsible for facilitating the shipment of cargo via air transport, providing excellent customer service, and ensuring seamless tracking, tracing, and...


  • Miami, United States Forward Air Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Forward Air. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth operation of our office by providing administrative support to all managers.Key ResponsibilitiesAdministrative Support: Provide...


  • Miami, United States Milstaf Full time

    Job DescriptionJob DescriptionPosition Title: Air Elite Member Experience & Training SpecialistPosition Summary: This position is responsible for supporting the Air Elite Network customer relationship management, training, and network communications. High-touch communication to existing customers through program management.Key ResponsibilitiesServes as a...


  • Miami, United States Air Canada Full time

    Job Summary:Air Canada is seeking a highly skilled and customer-focused Customer Experience Specialist to join our team at the Miami Airport. As a key member of our airport operations team, you will be responsible for providing exceptional customer service and ensuring a seamless travel experience for our passengers.Key Responsibilities:Customer Service:...


  • Miami, United States Air Canada Full time

    Location: Miami, FL, United States (Onsite) Starting Salary: $17.64/hour Branch: Airports Canada & CX Strategy Category: Unionized (IBT) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and...


  • Miami, United States Amex Logistics Corp Full time

    Handle export shipments by contacting supplier, making bookings with Ocean/Air carriers and making loading or pickup arrangements.Coordinate and arrange Full Containers, LCL and air shipments worldwide.Coordinate and arrange pickups and deliveries with different trucking companies, domestic and international.Follow procedures and SOP to maintain proper...


  • miami, United States Amex Logistics Corp Full time

    Handle export shipments by contacting supplier, making bookings with Ocean/Air carriers and making loading or pickup arrangements.Coordinate and arrange Full Containers, LCL and air shipments worldwide.Coordinate and arrange pickups and deliveries with different trucking companies, domestic and international.Follow procedures and SOP to maintain proper...


  • miami, United States Amex Logistics Corp Full time

    Handle export shipments by contacting supplier, making bookings with Ocean/Air carriers and making loading or pickup arrangements.Coordinate and arrange Full Containers, LCL and air shipments worldwide.Coordinate and arrange pickups and deliveries with different trucking companies, domestic and international.Follow procedures and SOP to maintain proper...


  • Miami, United States Amex Logistics Corp Full time

    Handle export shipments by contacting supplier, making bookings with Ocean/Air carriers and making loading or pickup arrangements.Coordinate and arrange Full Containers, LCL and air shipments worldwide.Coordinate and arrange pickups and deliveries with different trucking companies, domestic and international.Follow procedures and SOP to maintain proper...


  • Miami, United States Air Canada Full time

    Description Location: Miami, FL, United States (Onsite) Starting Salary: $17.64/hour Branch: Airports Canada & CX Strategy Category: Unionized (IBT) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our...

  • Air Export Specialist

    2 months ago


    Miami, United States JAS Full time

    JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management...

  • Air Export Specialist

    2 months ago


    Miami, United States JAS Forwarding (USA), Inc. Full time

    Job Description:JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and...


  • Miami Beach, Florida, United States Invision Air Full time

    Position OverviewThe primary responsibility of the Residential Cleaning Specialist is to uphold the cleanliness and upkeep of both guest accommodations and communal spaces, ensuring that the overall guest experience aligns with the high standards of Invision Air.Key ResponsibilitiesEstablish and enforce cleaning protocols and standards that foster a...

  • Automotive Mechanic

    2 weeks ago


    Miami, Florida, United States Envoy Air Inc. Full time

    About the RoleWe are seeking a skilled Automotive Mechanic to join our team at Envoy Air Inc. as a Ground Equipment Specialist. This is a unique opportunity to work with a stable and secure airline, where you will be part of a team committed to providing outstanding service.Key ResponsibilitiesMaintain and repair ground equipment, including aircraft tugs,...

  • Automotive Mechanic

    2 weeks ago


    Miami, Florida, United States Envoy Air Inc. Full time

    Job SummaryWe are seeking a skilled Automotive Mechanic to join our team at Envoy Air Inc. as a Ground Equipment Specialist. This role will be responsible for maintaining and repairing our fleet of ground equipment, including aircraft tugs, tow tractors, and company vehicles.Key ResponsibilitiesPerform routine maintenance and repairs on ground equipment to...