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Washington, United States Greater Washington Urban League Full time

Project Reconnect is a shelter diversion and rapid exit program for unaccompanied adults experiencing homelessness who are 18 years of age and over. The Program Coordinator is responsible for, not limited to, the collection of diversion plan documentation, maintenance of client files, and contributing to the timely processing of payments. In this role the incumbent will build trusting relationships with DC Department of Human Services case managers, and clients (as deemed necessary) to ensure client payments are processed, information is communicated to the supervisor, and client data is uploaded into the designated data system and excel workbooks in a timely manner throughout the assistance process.


Essential Duties

  • Gathering the applicant’s diversion plan funding request documentation from a database application & email.
  • Ensuring all diversion plan payment requests include required documentation.
  • Preparing payment requests for complete diversion plans.
  • Coordinating client travel.
  • Preparing and maintaining client files and payment records.
  • Assisting in the preparation of monthly client expenditure reports.
  • Other duties as assigned


Knowledge, Skills, and Abilities

  • Strong interpersonal skills and ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to maintain professional ethics and confidentiality of client information.
  • Bilingual in Spanish (preferred).
  • Effectively build and maintain relationships with internal staff and external partners.
  • Ability to carry out responsibilities with flexibility to adapt to changing needs and goals.
  • Effectively work with persons of all ages and diverse backgrounds, skills, and abilities.
  • Proficiently use the Microsoft Office Suite specifically Microsoft Excel.


Qualifications

  • High School Diploma (Bachelor’s degree in social work or other human service field is preferred).
  • 1 to 3 years of community housing experience (understanding of the special housing needs of economically and socially disadvantaged individuals is preferred).
  • Must be eligible to work in the US & successfully pass a criminal background check.
  • Non-profit experience is preferred.