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Program Coordinator
2 months ago
Job Type
Full-time
Position Overview
As a Program Coordinator at Innovative Life Solutions Inc, you will play a vital role in ensuring the smooth operation of our services. Your responsibilities will encompass a variety of tasks aimed at enhancing our organizational effectiveness and supporting our clients.
Key Responsibilities:
- Develop and execute thorough marketing initiatives to enhance the visibility of the organization's mission and services.
- Monitor budget adherence on a weekly basis to guarantee operational efficiency within the department.
- Review billing documentation regularly to ensure accuracy and compliance, addressing discrepancies as necessary.
- Respond promptly to inquiries from the billing department, facilitating timely and accurate billing processes.
- Assist the Director and management team with administrative tasks, including filing, correspondence, and data management.
- Communicate concerns from clients and their families to appropriate senior personnel.
- Prepare and submit necessary documentation to management and relevant stakeholders.
- Organize appointments with clients, service providers, and their families.
- Maintain updated staff credential files within the organization’s database.
- Assist clients and visitors with paperwork and correspondence as needed.
- Oversee inventory management for office supplies.
- Provide a monthly schedule of upcoming reports to management prior to the end of each month.
- Ensure all service requests are authorized appropriately before implementation.
- Manage the entry of new client records into the electronic system, ensuring completeness and accuracy.
- Coordinate the completion of discharge reports and ensure all necessary billing information is provided to the finance team.
- Collaborate with the Quality Assurance Team to maintain compliance with certification standards.
- Respond accurately and in a timely manner to requests from clients, their advocates, and service coordinators.
- Monitor the DDS MCIS dashboard daily to address any emerging issues.
- Perform additional duties as assigned by the Program Manager or Executive Director.
Essential Qualifications:
To excel in this role, candidates should demonstrate:
- Strong marketing acumen and effective communication skills.
- Proficiency in Microsoft Excel and other PC applications.
- A collaborative spirit and a strong work ethic.
- A high level of professionalism and discretion in handling sensitive information.
- Excellent interpersonal communication abilities.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Analytical and problem-solving capabilities.
Educational Background:
Applicants should possess:
- A high school diploma is required; a Bachelor's or Associate degree is preferred.
- A minimum of two years of experience in a compliance support role.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint, along with experience in electronic health records.
- Experience in organizing community-based programs and leading team meetings.
Vaccination Requirement:
Compliance with COVID-19 vaccination protocols is mandatory.
