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Billing Specialist
3 months ago
Billing Specialist - 4 days in the office in Marietta, GA and the flexibility to work remotely 1 day a week
You will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
* Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
* Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
* Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
* Develop a working understanding of the internal technologies required for daily functions
* Communicate with various internal company departments to address problems preventing orders from billing to a customer
* Partner with transportation providers to secure required documentation for customer billing
* Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Compensation:
$19.50/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
