Sr. Business Developer- Unmanaged SMB, Amazon Shipping

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We're rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we're looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape. As a Sr. Business Developer on our Unmanaged team, you will shape how customers think about fulfillment and shipping, with a focus on on building a best-in-class self-service experience for SMBs. You will leverage data and industry insights to drive conversion and growth for Amazon Shipping customers. Through internal and external partnerships, you'll build products, programs and processes to translate customer needs into scalable solutions to help define the future of Amazon Shipping. Key job responsibilities Drive revenue, adoption, and market share through self-service excellence, leading insight-driven engagements that teach customers new ways to meet rising end-customer expectations and challenge the limitations of their current shipping strategy. Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design scalable solutions that reframe how brands think about speed, reliability, and fulfillment. Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding internal teams towards scalable and automated operational improvements impacting the self-service customer acquisition funnel. Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability. Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact. Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win-and accelerate the growth of Amazon Shipping. A day in the life You are a strategic, insight-driven Business Developer who thrives on helping customers re-imagine what's possible. You lead with a point of view-grounded in data, industry trends, and operational realities-and use it to challenge assumptions and illuminate better paths forward. You excel in ambiguous, fast-scaling environments, influence senior stakeholders with clarity and confidence, and consistently drive scalable improvements toward measurable outcomes. You quickly understand complex businesses, uncover the true drivers behind customer decisions, and translate those insights into clear recommendations. You build trust through expertise and preparation, communicate with precision, and operate with the ownership required to support a rapidly growing business. About the team Amazon Shipping is a fast growing start up at Amazon looking for customer-obsessed individuals to shape the direction of this emerging business. Over the years Amazon has built world-class logistics operations. Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers. BASIC QUALIFICATIONS - 5+ years of developing, negotiating and executing business agreements experience - 5+ years of professional or military experience - Bachelor's degree - Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace. - Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace. PREFERRED QUALIFICATIONS - Experience in product or program management, product marketing, business development or technology - Experience working in e-commerce / retail / supply chain / financial services business - Experience in logistics - Experience driving new business segment or services launches - Experience in a new unit business or a startup - Experience leveraging and improving internal tools - Experience in customer-facing leadership roles - Excellent written and verbal communication skills, with the ability to thrive in ambiguity and at a fast pace Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, CA, San Diego - 147,900.00 - 200,100.00 USD annually USA, CA, Santa Clara - 147,900.00 - 200,100.00 USD annually USA, CA, Santa Clara - 162,700.00 - 220,200.00 USD annually USA, CA, Santa Monica - 147,900.00 - 200,100.00 USD annually USA, GA, Atlanta - 147,900.00 - 200,100.00 USD annually USA, IL, Chicago - 147,900.00 - 200,100.00 USD annually USA, MA, BOSTON - 147,900.00 - 200,100.00 USD annually USA, MA, Boston - 147,900.00 - 200,100.00 USD annually USA, TX, AUSTIN - 147,900.00 - 200,100.00 USD annually USA, TX, Austin - 147,900.00 - 200,100.00 USD annually USA, WA, Bellevue - 147,900.00 - 200,100.00 USD annually