Senior Business Development Manager

Sr. Business Development Manager-TechExciting opportunity to join a new emerging business in Transportation We are a startup team looking for a highly driven, entrepreneurial, analytical and customer-obsessed individuals to help create and lead the Business Development strategy. The ideal candidate will be excited about launching a new program from the beginning of its life cycle, and will have familiarity with leading sales generation with both small and large customers. We are reinventing the approach to selling in this industry and looking for a candidate who can partner with Product Management and Tech as we challenge the status quo and invent on behalf of our customers.As a Sr. Business Development Manager-Tech, you will be responsible for:Broadening Amazon Shipping adoption through institution wide deployment and developing relationships with decision makers across functional areas.Ensuring recommended solutions meet customer needs and recommending alternatives that fit their needs, including contracting and competitive requirements, technical integration or rates negotiations. Integration with enterprise technologies (authentication to reconciliation) are common in this segment of customer, resulting in navigating technical vetting conversations often involving Amazon Shipping Partner teams such as Legal, Sales Operations, and Integrations.Managing the full customer relationship from end to end while coordinating the necessary resources to apply the solution appropriately to address customer pain points. Supply Chain responsibility is often distributed across different locations or regions underscoring the need for Sr. Business Development Manager to be able to influence change at all levels. These roles typically include selling to the Chief Financial Officer, Chief Technology Officer, and/or Chief Operations Officer. Launching new locations, on-boarding, handling operations and driving customer spend are all key responsibilities.Escalates customer service issues and learns best practices as it relates to the role. They connect with internal sponsors to ensure the solution meets customer needs. These teams include Sales Operations, Operations, Demand Generation, Customer Service, Legal, and Integrations.Key job responsibilities:Drive revenue, adoption and market segment share for our productEarn trust of customers and recommend product solutions that fit their business needsMeasure performance, articulate root-cause analysis and make recommendations for improvement areasRelay market needs and customer feedback to internal Amazon teams including Product Management and TechnicalCreate program goals and metrics, track progress and manage through obstacles to achieve your objectivesAssess risks, anticipate challenges and provide escalation management when necessaryMeet or exceed targets for customer and/or feature spend adoptionA day in the life:Engage both internally and externally to Amazon to understand key customer pain points, generate strategic and impactful solutions, and drive adoption via active sales tactics of your product line.About the team:Amazon Shipping is a fast growing start up at Amazon looking for customer-obsessed individuals to shape the direction of this emerging business. Over the years Amazon has built world-class logistics operations. Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers.