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Portfolio Manager

2 months ago

Jacksonville, United States BGSF Full time

Position Purpose:

Address needs of owners and tenants of properties in assigned area.

General Duties and Responsibilities:

Provide day-to-day support to property owners by answering questions related to owner statements, ledgers, late fees, tenant violations, payment plans, etc.

Conduct regular calls with owners regarding their properties

Oversee the day-to-day management of properties including, but not limited to, rent collection, evictions, lease renewals, move in & move out processes, submitting and processing account adjustments, and delinquency calls

Negotiate lease terms and facilitate timely lease renewals

Ensure all appropriate notices are posted at properties and that all Section 8 and HUD regulations are adhered to

Coordinate with HOA, when applicable, regarding posting notices and regulation compliance

Inspect newly constructed units and create punch lists for the Construction Team to complete before unit deemed ready to rent

Inspect vacated units to verify they are ready to become available for a new tenant to lease

Communicate with Construction, Maintenance, Warranty and Turnover teams, vendors, tenants, and owners regarding open work orders

File and track insurance claims when necessary in coordination with Maintenance Team

Produce and distribute reports as needed

Maintain records related to each property per company policies and procedures

Other duties as assigned

Qualifications:

Experience in property management or the property management industry preferred

Experience using PropertyWare or similar property management software

High-school diploma or equivalent

Must be customer service oriented

Possess excellent writing and speaking skills

Must be highly organized, efficient and able to properly prioritize multiple tasks

Possess a professional appearance and a polite demeanor appropriate for a representative of the company

Able to develop and maintain effective and cooperative working relationships with others

Proficiency in Microsoft Office Suite

Possess reliable personal transportation, a valid driver’s license, and acceptable driving record

Able to prove coverage of at least the state required minimum of auto liability insurance

Maintain an exemplary record of attendance and punctuality

Able to perform the essential functions of the position, with or without a reasonable accommodation