We have other current jobs related to this field that you can find below

  • Technical Support Specialist

    7 days ago

    Des Moines, Iowa, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a dedicated group of Technical Support Specialists to assist internal staff through inbound calls.Specialists will receive comprehensive training on the company's internal systems, tools, and procedures. They will be tasked with managing a ticketing queue and assisting in troubleshooting various issues faced by...

  • Technical Support Specialist

    7 days ago

    Des Moines, Iowa, United States TEKsystems Full time

    Technical Support SpecialistFully remote position, candidates must reside within a specified distance from the designated area.Key ResponsibilitiesProviding assistance through various channels including phone, email, and chat.Addressing technical issues related to software and hardware.Utilizing tools such as Windows, Active Directory, and...

  • Technical Support Specialist

    1 day ago

    Des Moines, Iowa, United States TEKsystems Full time

    Technical Support Specialist100% remote, must sit within 30 miles of Des Moines, IA Key ResponsibilitiesProviding assistance through troubleshooting and resolving technical issues.Delivering exceptional customer service via phone, email, and chat.Utilizing Windows operating systems and Active Directory for user management.Managing incidents through...

  • Technical Support Specialist

    6 days ago

    Des Moines, Iowa, United States TEKsystems Full time

    Technical Support SpecialistRemote Opportunity Core ResponsibilitiesDiagnosing and resolving technical issuesProviding exceptional customer serviceCommunicating via phone, email, and chatFamiliarity with Windows operating systemsManaging Active Directory tasksUtilizing ServiceNow for ticket managementSupporting Tier 1.5 inquiriesPosition OverviewWe are...

  • Technical Support Specialist

    6 days ago

    Des Moines, Iowa, United States TEKsystems Full time

    Job OverviewContract Duration: 6 Months with potential for full-time hireShift: Overnight, from Midnight to 8 AMWork Arrangement: Primarily remote with occasional onsite requirements post-pandemicPosition SummaryThe role of a Technical Support Specialist within our IT Infrastructure Consulting division offers a remarkable chance to engage with a vibrant...

  • Technical Support Specialist

    6 days ago

    Des Moines, Iowa, United States TEKsystems Full time

    Technical Support SpecialistFully remote position, candidates must reside within a specified distance from Des Moines, IAKey ResponsibilitiesDiagnosing and resolving technical issuesProviding exceptional customer serviceAssisting via Phone, Email, and ChatProficient in Windows environmentsManaging Active Directory tasksUtilizing ServiceNow for ticket...

  • Technical Support Specialist

    7 days ago

    Des Moines, Iowa, United States TEKsystems Full time

    Technical Support Specialist100% remote, must sit within 30 miles of Des Moines, IA Core ResponsibilitiesDiagnosing and resolving technical issuesProviding exceptional customer serviceCommunicating via phone, email, and chatProficient in Windows operating systemsManaging Active DirectoryUtilizing ServiceNow for ticket managementHandling Outlook...

  • Technical Support Specialist

    1 day ago

    Des Moines, Iowa, United States TEKsystems Full time

    Technical Support SpecialistRemote Position Key ResponsibilitiesProvide assistance through various channels including phone, email, and chat.Engage in troubleshooting and resolving technical issues for internal staff.Utilize tools such as Active Directory and ServiceNow for effective issue management.Handle a range of inquiries from password resets to...

  • Technical Support Specialist

    1 month ago

    Des Moines, United States Aureon Consulting Full time

    ***Direct applicants only please, no 3rd party inquiries.***Local candidates preferred but willing to consider remote candidates who are supremely qualified.POSITION SUMMARY:Aureon consulting as an immediate need for a Technical Support Specialist to play a pivotal role in providing comprehensive technical support and solutions across various IT domains...

  • Technical Support Specialist

    1 month ago

    Des Moines, United States Aureon Consulting Full time

    ***Direct applicants only please, no 3rd party inquiries.***Local candidates preferred but willing to consider remote candidates who are supremely qualified.POSITION SUMMARY:Aureon consulting as an immediate need for a Technical Support Specialist to play a pivotal role in providing comprehensive technical support and solutions across various IT domains...

  • Technical Support Specialist

    3 weeks ago

    Des Moines, United States Aureon Consulting Full time

    ***Direct applicants only please, no 3rd party inquiries.***Local candidates preferred but willing to consider remote candidates who are supremely qualified.POSITION SUMMARY:Aureon consulting as an immediate need for a Technical Support Specialist to play a pivotal role in providing comprehensive technical support and solutions across various IT domains...

  • Technical Support Specialist

    3 weeks ago

    Des Moines, United States Aureon Consulting Full time

    ***Direct applicants only please, no 3rd party inquiries.***Local candidates preferred but willing to consider remote candidates who are supremely qualified.POSITION SUMMARY:Aureon consulting as an immediate need for a Technical Support Specialist to play a pivotal role in providing comprehensive technical support and solutions across various IT domains...

  • Technical Support Specialist

    6 days ago

    Des Moines, Iowa, United States BRINKMANN INSTRUMENTS, INC. Full time

    Are you passionate about resolving technical challenges? Do you have a knack for troubleshooting advanced scientific devices?Join Brinkmann Instruments, Inc. as we seek a skilled Field Service Specialist to enhance our team. This role is pivotal in delivering exceptional service across the mountain/mid-west region, particularly focusing on Iowa.Your Role:As...

  • Technical Support Specialist

    1 day ago

    Des Moines, Iowa, United States TEKsystems Full time

    The Technical Support Specialist provides Level 1 technical assistance for primary incident resolution or escalation to Level 2 support teams as necessary. Key responsibilities encompass initial documentation, troubleshooting, research, and resolution of incoming incidents and requests related to the use of supported software and hardware. Technical Support...

  • Technical Support Specialist

    3 days ago

    Des Moines, United States S&S Employment Partners Full time

    Job DescriptionJob DescriptionOne of our clients is seeking a temporary Technical Support Specialist.This is a full-time, temporary position where you will work 100% onsite.Some of your responsibilities as Technical Support Specialist include:Analyzing, researching and resolving hardware and software issuesDocumenting current processes and troubleshooting...

  • Technical Support Specialist

    7 days ago

    Des Moines, Iowa, United States Electrical Power Products Full time

    Position OverviewReporting StructureThe Technical Support Specialist will report directly to the Technology Director.Role SummaryThis position is tasked with providing comprehensive technical assistance to end-users, alongside maintaining and managing equipment and systems.Key Responsibilities· Responsible for overseeing and sustaining the computer systems...

  • Technical Support Specialist

    6 days ago

    Des Moines, Iowa, United States TEKsystems Full time

    Essential Skills Required1-2 years of prior experience in a Service Desk environmentProficient in troubleshooting various Microsoft software applications including Windows 10, security updates, O365, Outlook, Teams, and Virtual Desktop Infrastructure, as well as mobile device support for iPhones and AndroidsAbility to utilize existing knowledge base...

  • IT Technical Support Specialist

    3 weeks ago

    Des Moines, United States TPI Full time

    Job DescriptionJob DescriptionDescription:TPI is a full service printer specializing in complex variable data printing in the gaming industry. We are a privately held company that has been in business for over 50 years. TPI is always looking for committed, hard working, self-motivated individuals that take pride and accountability in their work. TPI rewards...

  • IT Technical Support Specialist

    4 hours ago

    Des Moines, United States TPI Full time

    Job DescriptionJob DescriptionDescription:TPI is a full service printer specializing in complex variable data printing in the gaming industry. We are a privately held company that has been in business for over 50 years. TPI is always looking for committed, hard working, self-motivated individuals that take pride and accountability in their work. TPI rewards...

  • On-Site Technical Support Specialist

    7 days ago

    Des Moines, Iowa, United States Oracle Full time

    Job OverviewAs an On-Site Technical Support Specialist, you will be responsible for delivering first-class field system assistance, encompassing hardware, software, applications, and networking solutions to our clients and field teams, both on-site and remotely.Customer SatisfactionYour role is pivotal in ensuring high levels of customer satisfaction through...

Technical Support Specialist

2 months ago

West Des Moines, United States Milestone Technologies, Inc. Full time

** Onsite position **


Summary

We’re seeking an IT Support Specialist to provide both onsite and remote IT support for our client's user base locally in Des Moines and to remote users. This role will be onsite in West Des Moines, IA.


Responsibilities:

  • Be the face of IT in our Des Moines location. You’ll own keeping the client group productive and happy.
  • Ensure that physical technology in the office works well (e.g., Zoom rooms, Wi-Fi, badge readers, cameras, etc.).
  • Oversee the suite of collaboration tools and ensure the users have great experiences using the tools offered.
  • Work to improve the procurement and asset management practices for hardware and software.
  • Manage the physical inventory of computer assets, ensuring equipment is tracked efficiently and securely.
  • Work with the broader IT team to provide training, documentation, and learning opportunities.
  • Work with Finance and CIO to manage budgets and costs for IT spend.


Technical Qualifications:

  • 2+ years’ experience in the industry providing onsite IT desktop support
  • Experience providing technical support to users in remote and in-office environments
  • Good experience with modern cloud productivity solutions: Google Workspace, Slack, JIRA, Confluence
  • Ability to explain hardware issues, hardware configurations, and BIOS configurations
  • Experience running technical trainings for user groups, including onboarding for new users
  • Background with leading MDM platforms, including JAMF and Intune
  • Strong with Mac systems, including user troubleshooting


Functional Skills:

  • Excellent interpersonal and teamwork skills
  • Good written and verbal communication skills
  • Must be detail-oriented and a well-organized self-starter
  • Good problem-solving skills, especially related to laptop and desktop/side hardware
  • Ability to take ownership of issues that arise from various hardware and software problems



Compensation:

The estimated pay range for this position is USD $25.00/hr - $35.00/hr and is a Non-Exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.


Benefits:

We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.