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IT/Telecom Sourcing Manager

2 months ago

Plantation, United States DHL Full time

About DHL Group and Procurement:

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.


DHL Group Corporate Procurement is a trustworthy business partner that builds a competitive ecosystem for the DHL Group – SUSTAINABLE, AGILE, CONNECTED, FORWARD LOOKING. We transform the way DHL Group is sourcing products, systems and services from external partners, leveraging modern digital tools and technologies. Our global procurement team is our biggest asset and by focusing on clear priorities, we drive tangible value for our colleagues. As our business keeps growing, we want you in our Americas region.

Ready to immerse yourself in the exciting world of Procurement? Join the team and bring your expertise on board As part of DHL Group, you will be working with a global network of Procurement colleagues and benefit from a wide range of development opportunities.


Job Purpose:

The IT & Telecom Regional Category Manager will lead the sourcing strategy and execution for IT & Telecom initiatives and negotiations, and is responsible for negotiation, drafting and management of contracts and sourcing initiatives for the stated category strategies. This includes detailed pricing analysis and service level agreements that hold suppliers accountable for performance and issuance of RFPs/RFIs/RFQs.


Provide leadership across DHL Group, and work with regional business and IT managers in identifying, evaluating, coordinating, implementing, and measuring/monitoring new and ongoing ideas/initiatives, continuous process improvement activities and specific focus on cost reduction opportunities.


Your tasks:


  • Lead the strategy for the IT & Telecom North America category. Develop and maintain thorough knowledge of relevant supply markets, proactively scout for new suppliers.
  • Develop and implement regional sourcing strategies, utilizing state of the art sourcing practices and anticipate market evolutions.
  • Manage regional sourcing initiatives (from demand analysis to contract implementation) including preparation and leading of supplier negotiations.
  • Support country and global sourcing initiatives and projects (from demand analysis to contract implementation). On-going contract management and follow-up on major projects.
  • Conduct regular benchmarking and performance/risk evaluations of strategic local, regional and global suppliers and establish corresponding improvement plans.
  • Establish and manage good working relationships with business partners on a country, regional and global levels.
  • Meet with IT/Telecom and business unit executives regularly to represent the DHL Group Procurement Global Sourcing organization and strategy.
  • Drive corporate standardization, providing on-going support to country and corporate stakeholders).
  • Support compliance management by promotion of supplier contracts, participation in self-assessments, etc.
  • Lead and manage category teams including identifying and aligning resources and exercising operational leadership (motivation, delegation, communications and conflict management).
  • Develop cluster/category specific expertise, knowledge and trainings for the virtual category team.
  • Project management and performance improvement methodologies (First Choice Initiatives/PIWs), follow-up on Employee Opinion Survey and Business Partner Satisfaction Survey.


Your profile:


  • Bachelor’s degree in a related field.
  • Minimum 5 years IT and/or Telecom management, contracting and/or sourcing experience.
  • Demonstrated experience dealing with complex, high dollar service agreements with global IT suppliers.
  • In-depth knowledge of IT/Telecom contracts, sourcing methods, vendor management and procedures, performance incentives, procurement tools, contract management.
  • Demonstrated skills to manage and lead cross functional and multi-cultural teams.
  • Proven ability to work with English, Spanish and/or Portuguese speaking business partners and suppliers.
  • Demonstrated ability to work in a fast moving, cross border environment.
  • Highly effective interpersonal and technical skills, including presenting, advising and consulting executive management.
  • Strong business acumen and communication skills, especially, dealing with global IT and Telecom companies.


We offer:


  • Great opportunity to work for the biggest logistics company in the world
  • International and virtual environment
  • Flexibility and great opportunity to learn
  • Tempting Compensation and benefits


DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.