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Customer Service Specialist
2 months ago
We seek a dedicated professional to manage customer relationships and provide exceptional service. As a Customer Service Specialist , you will be the primary point of contact for our valued customers, responsible for managing accounts and ensuring exceptional service. This role combines customer relationship management, order processing, and interdepartmental coordination to create a seamless customer experience.
Job Details:
- Location: Manchester, NH (100% onsite)
- Temp to Hire opportunity offering benefits during the interim/contract period with weekly pay
- Competitive pay rates of $22.00-$24.00/hourly
- Great company culture and environment
- Shift: 8:00am - 5:00pm (Monday - Friday)
Key Responsibilities:
- Process orders, quotes, and customer data
- Update customers on backorders and special pricing
- Handle repair, rental, and sample requests
- Collaborate across departments to enhance customer experience
- Adhere to AS/ISO procedures and standards
Requirements:
- High school diploma
- 1+ year sales experience (industry experience preferred within manufacturing or glue/adhesives)
- Proficiency in MS Office and CRM software
- Excellent communication and problem-solving skills
- Ability to thrive in a fast-paced environment
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
