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Failure Analysis Engineer

2 months ago

Santa Clara, United States Ledgent Technology Full time

Failure Analysis Engineer - Servers/GPU

Location: Santa Clara, Ca

Contract to Hire - 6+ Months

Onsite

Rate: $40 - $43/hr

Summary

The Failure Analysis Engineer uses procedures and instructions to initiate the analysis process when product failure occurs. Investigations are researched for root causes with analysis documented, recorded, and communicated internally and with the client company. Responsible for failure analysis on Customer returned Server/ GPU boards.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Data Analysis/Communication/Issue Resolution - Prevention - 90% of Job

  • Have ability to system and board level testing and debugging down to components level.
  • Have knowledge to do component swapping, removal to isolate failures and overall deeper FA
  • Visual mechanical inspection (VMI) of Server/GPU board components (Motherboards, GPU, GPU baseboard, CPU, DIMM, NIC, SSD, Power Supply, etc.) and/or electronics components
  • Completes component level trouble shooting (capacitor, resistors, fuse, IC, diode, etc.) and failure analysis
  • Complete sample analysis for equipment and process qualifications.
  • Conduct innovative use of new analytical tools, equipment, and methodologies.
  • Develop records and perform various failure analysis on systems and components to identity root cause.
  • Develop formal failure analysis data reporting and present internally and to client. Requires communication with Asia team in emails and conference calls.
  • Be proficient in a large number of applications used for database management and reporting.
  • Follows procedures and diagrams in performing engineering change orders, as required
  • Other duties as assigned.

Team Leadership - 10% of Job

  • Responsible for maintaining a positive work environment while supporting the company's culture.
  • Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
  • Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners.
  • Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner.

Education and/or Experience

  • Bachelor's degree in Electrical Engineering
  • 4 years' experience in FA role
  • Comprehensive server knowledge is essential. (BIOS / BMC / CPLD / FPGA, etc.)
  • Ability to use electronic test equipment (oscilloscopes / multi-meters / thermal imaging camera, etc.)
  • Must be able to speak English. Able to speak Mandarin Chinese is a plus.

Essential Skills:

  • Requires excellent written and oral communication skills.
  • Knowledge of basic Linux environment and commands
  • Familiarity with Microsoft Office software (advanced excel)
  • Familiar with computer software and operating systems and possess the ability to identify and perform software updates (BIOS, BMC, Components Firmware, etc.)
  • Ability to read and interpret schematics/block diagrams with detailed understanding of server and subassembly functionality.
  • Ability to read and interpret system board views and board layout details
  • Effectively communicate concepts and solutions with various levels of the organization.
  • Effectively liaison between Company and Client.
  • Must be able to work cross-functionally with minimal supervision.
  • Requires strong analytical and statistical skills.
  • Requires flexibility to work overtime for special projects or business supports.

Competencies:

  • Shows determination to achieve excellent results
  • Finds better ways
  • Demands top performance
  • Inspires commitment

Working Condition

Environment is climate controlled. Should be able to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 45 pounds. Able to work in an environment with loud noise.

Desired Skills and Experience

Server/GPU, Electronic Components, Testing and Troubleshooting

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.