Technical Support Analyst

4 weeks ago


Greenville, United States Tekniforce Full time

We are looking for an IT Support Analyst. This is an on- site full-time permanent hire role in Greenville, NC with our client.



Responsibilities for an IT Support Analyst:

  • Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required.
  • Must be highly organized and good communicator
  • Proper time management skills will be required to juggle the many support calls (written tickets, verbally, and/or in-person)
  • Work with Hardware vendors to acquire, image, deploy, and ship pc's to corporate support locations.
  • Maintain knowledge and build experience in technical challenges and recommend solutions as deemed appropriate
  • Coordinate implementation of system changes, upgrades, and modifications according to business needs to include proper change management
  • Self-directed and motivated to ensure quality customer support and proactive maintenance of the Corporate IT environment
  • You have acquired a broad knowledge of all systems and have become a Subject Matter Expert in one or more disciplines within the IT field (Systems Admin, Network Admin, Security, Telecom etc)
  • Superior customer support and ability to work with a diverse group of personalities


Required skills as an IT Support Analyst:

  • 6+ years of experience with technical support and problem solving
  • Bachelor's degree preferred, preferably in an IT or Systems Administration discipline
  • Proven ability to work autonomously, identifying problems, and solving independently
  • Previous experience within wireless retail, technical services, telecom, or similar technology preferred
  • Ability to work after hours and on weekends



  • Greenville, United States Tekniforce Full time

    We are looking for an IT Support Analyst. This is an on- site full-time permanent hire role in Greenville, NC with our client. Responsibilities for an IT Support Analyst:Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required.Must...


  • Greenville, South Carolina, United States GTN Technical Staffing Full time

    Position OverviewWe are seeking a skilled Technical Support Specialist to become a vital part of our organization, dedicated to assisting clients in overcoming technology-related challenges.Key Responsibilities:Deliver comprehensive support for both hardware and software systemsDiagnose and resolve client inquiries through multiple communication...


  • Greenville, South Carolina, United States Perceptive Recruiting, LLC Full time

    We are currently seeking a dedicated IT Support Analyst for a full-time, direct-hire position within a dynamic organization. This role is primarily on-site with the flexibility of remote work one day a week. The successful candidate will be responsible for managing support tickets by diagnosing and resolving issues related to networks, desktops, mobile...


  • Greenville, South Carolina, United States Perceptive Recruiting, LLC Full time

    We are seeking a dedicated IT Support Analyst for a full-time, direct-hire position within a dynamic organization. This role primarily requires on-site presence, with the possibility of remote work one day a week. In this position, you will be responsible for managing support requests by diagnosing and resolving issues related to networks, desktops, mobile...


  • Greenville, South Carolina, United States Perceptive Recruiting, LLC Full time

    We are seeking a full-time, direct-hire IT Support Analyst to join a dynamic organization. This position is primarily on-site with the option for remote work one day a week. In this role, you will be responsible for managing support tickets by diagnosing and resolving issues related to networks, desktops, mobile devices, and software applications. The ideal...


  • Greenville, United States Tekniforce Full time

    We are looking for an IT Support Supervisor. This is a full-time permanent hire position in Greenville, North Carolina with our client. This is an on-site to lead corporate support department. In this role as an IT Support Supervisor, you will be responsible for driving superior customer support to business clients through policies, procedures, and setting...


  • Greenville, United States Tekniforce Full time

    We are looking for an IT Support Supervisor. This is a full-time permanent hire position in Greenville, North Carolina with our client. This is an on-site to lead corporate support department. In this role as an IT Support Supervisor, you will be responsible for driving superior customer support to business clients through policies, procedures, and setting...


  • Greenville, United States Pierce Technology Corp Full time

    Job DescriptionJob Description· Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required. Must be highly organized and good communicator.· Provide rapid and customer focused support as required by goals.· Proper time management...


  • Greenville, South Carolina, United States Harper General Contractors Full time

    Position Overview:Harper General Contractors, a prominent player in the commercial construction sector across the southeastern United States, is seeking an IT Support Specialist. This role involves the setup, configuration, and troubleshooting of technology utilized by end-users, encompassing network systems, software applications, hardware components, and...


  • Greenville, South Carolina, United States Harper General Contractors Full time

    Position Overview:Harper General Contractors, a prominent player in the commercial construction sector across the southeastern United States, is seeking an IT Support Specialist. This role involves the setup, configuration, and troubleshooting of end-user technology, encompassing networks, software, hardware, and operating systems. The successful candidate...


  • Greenville, United States Polara Enterprises Full time

    The Technical Support Representative is to provide world class technical support to customers of EDI and Reno products, by answering initial questions/requests and providing step-by-step guidance, utilizing ticketing software, CRM software, ERP software and other tools to successfully resolve issues and processing warranty and non-warranty RMA claims,...


  • Greenville, United States Polara Enterprises Full time

    The Technical Support Representative is to provide world class technical support to customers of EDI and Reno products, by answering initial questions/requests and providing step-by-step guidance, utilizing ticketing software, CRM software, ERP software and other tools to successfully resolve issues and processing warranty and non-warranty RMA claims,...


  • Greenville, United States S Full time

    Job DescriptionJob DescriptionDescription:The Technical Support Representative is to provide world class technical support to customers of EDI and Reno products, by answering initial questions/requests and providing step-by-step guidance, utilizing ticketing software, CRM software, ERP software and other tools to successfully resolve issues and processing...


  • Greenville, South Carolina, United States The LaSalle Group Full time

    The LaSalle Group is currently seeking a skilled Desktop Support Engineer to provide essential technical support within a dynamic environment. This role is focused on delivering on-site assistance and ensuring the smooth operation of various IT projects while addressing the needs of end-users and staff. As a critical member of the team, you will be...


  • Greenville, United States DATASOFT TECHNOLOGIES Full time

    SAP Technical Programmer/Business Analyst Hybrid bout the Job Duration: Long-term renewable contract Location: Greenville, SC Pay rate: Hourly Job ID: 4880 This is a Full Time W2 position, no subcontracting or C2C. Overview: Supports the technical/functional development and support of SAP IT applications in his/her area of responsibility including...


  • Greenville, South Carolina, United States The LaSalle Group Full time

    The LaSalle Group is currently seeking a skilled Desktop Support Engineer to provide essential technical support. This role involves working on-site and will focus on assisting with various projects while delivering top-notch support to end-users and staff. You will be responsible for executing Level 1-2 support tasks effectively. Key Responsibilities of...


  • Greenville, South Carolina, United States The LaSalle Group Full time

    The LaSalle Group is currently seeking a skilled Desktop Support Engineer to provide essential technical assistance and support for various projects. This role involves delivering on-site support and performing Level 1-2 troubleshooting tasks to ensure smooth operations for end-users and staff. Key Responsibilities:Deliver desktop support by diagnosing and...


  • Greenville, South Carolina, United States Corps Team Full time

    Corps Team is in search of a skilled Technical Support Specialist to join our dynamic team. This role involves providing essential support within the technology sector, ensuring smooth operations and user satisfaction.Key ResponsibilitiesDeliver support services in designated areas, including equipment exchanges, inventory management, software installations,...


  • Greenville, South Carolina, United States Courser Full time

    Job OverviewCourser is a prominent Managed Services Provider (MSP) dedicated to delivering top-notch IT solutions. Our organization thrives on principles of collaboration, service excellence, growth, trust, and innovation, ensuring remarkable experiences for our clientele. Become a part of our dynamic IT team and play a vital role in our ongoing...


  • Greenville, South Carolina, United States Lockheed Martin Full time

    Job SummaryThis is a challenging opportunity to join Lockheed Martin as an Aircraft Technical Support Specialist, supporting the F-35 Program. The successful candidate will relocate to Cameri, Italy, and work as part of the technical interface team with the on-site subcontractor team to resolve issues arising from maintenance and modification activities for...